The role of external assistance in propelling the digitalization of public services in the republic of Moldova

Digitization of public services has become an imperative in modern governance, bringing promises of increased efficiency, transparency and greater citizen engagement. This study examines the critical role of external assistance in accelerating the digitization of public services in the Republic of M...

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Main Authors: Mihaela Grumeza, Rodica Crudu
Format: Article
Language:English
Published: Alexandru Ioan Cuza University of Iasi 2024-11-01
Series:EURINT
Subjects:
Online Access:https://eurint.uaic.ro/proceedings/articles/EURINT2024_GRU.pdf
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author Mihaela Grumeza
Rodica Crudu
author_facet Mihaela Grumeza
Rodica Crudu
author_sort Mihaela Grumeza
collection DOAJ
description Digitization of public services has become an imperative in modern governance, bringing promises of increased efficiency, transparency and greater citizen engagement. This study examines the critical role of external assistance in accelerating the digitization of public services in the Republic of Moldova, highlighting its impact on shaping national digitization agendas, particularly in transition economies. The relevance of the research lies in its ability to contribute to the development of effective and sustainable strategies for the digitization of the public sector, thus facilitating socio-economic development and strengthening international cooperation. The main aim of the study is to investigate the role of external assistance in this process, being structured on three objectives: exploring the theoretical concepts of e-government, analysing the impact of external assistance on digitization in Moldova and assessing the influence of digital public services on the development of local entrepreneurship. Through a qualitative methodological approach, the study provides valuable insights for policy makers and practitioners, contributing to the academic discourse on digital governance.
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spelling doaj-art-29dd4393f29143879f0e2afb6b27e6ce2025-08-20T02:36:16ZengAlexandru Ioan Cuza University of IasiEURINT2393-23842024-11-011122224110.47743/eurint-2024-GRUThe role of external assistance in propelling the digitalization of public services in the republic of MoldovaMihaela GrumezaRodica CruduDigitization of public services has become an imperative in modern governance, bringing promises of increased efficiency, transparency and greater citizen engagement. This study examines the critical role of external assistance in accelerating the digitization of public services in the Republic of Moldova, highlighting its impact on shaping national digitization agendas, particularly in transition economies. The relevance of the research lies in its ability to contribute to the development of effective and sustainable strategies for the digitization of the public sector, thus facilitating socio-economic development and strengthening international cooperation. The main aim of the study is to investigate the role of external assistance in this process, being structured on three objectives: exploring the theoretical concepts of e-government, analysing the impact of external assistance on digitization in Moldova and assessing the influence of digital public services on the development of local entrepreneurship. Through a qualitative methodological approach, the study provides valuable insights for policy makers and practitioners, contributing to the academic discourse on digital governance.https://eurint.uaic.ro/proceedings/articles/EURINT2024_GRU.pdffinancial assistancedigitizationpublic servicese-governmentefficiency
spellingShingle Mihaela Grumeza
Rodica Crudu
The role of external assistance in propelling the digitalization of public services in the republic of Moldova
EURINT
financial assistance
digitization
public services
e-government
efficiency
title The role of external assistance in propelling the digitalization of public services in the republic of Moldova
title_full The role of external assistance in propelling the digitalization of public services in the republic of Moldova
title_fullStr The role of external assistance in propelling the digitalization of public services in the republic of Moldova
title_full_unstemmed The role of external assistance in propelling the digitalization of public services in the republic of Moldova
title_short The role of external assistance in propelling the digitalization of public services in the republic of Moldova
title_sort role of external assistance in propelling the digitalization of public services in the republic of moldova
topic financial assistance
digitization
public services
e-government
efficiency
url https://eurint.uaic.ro/proceedings/articles/EURINT2024_GRU.pdf
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