IMPROVEMENT OF PASSENGER SERVICE PROCESSES OF DEPARTING FLIGHT BASED ON PROJECT MANAGEMENT METHODS

The article considers the formalization of the service technology of departing passengers into network model, which is a good basis for improving the service technology, monitoring the performance that determines the process duration and service optimization in cost and resources. The article shows...

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Bibliographic Details
Main Author: S. A. Kropiventseva
Format: Article
Language:Russian
Published: Moscow State Technical University of Civil Aviation 2018-12-01
Series:Научный вестник МГТУ ГА
Subjects:
Online Access:https://avia.mstuca.ru/jour/article/view/1400
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