Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda

This study conceptualizes digital finance as mobile banking, mobile money, and agent banking in the context of Uganda, and quantifies their influence on the usage levels of financial services. Data were collected from 290 lead households from 15 districts of Uganda, benefiting from the Uganda Multi-...

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Main Authors: Nickson Nagaaba, Rehema Batamuriza, James Basuta, Maryvian Owomugisha
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2448285
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author Nickson Nagaaba
Rehema Batamuriza
James Basuta
Maryvian Owomugisha
author_facet Nickson Nagaaba
Rehema Batamuriza
James Basuta
Maryvian Owomugisha
author_sort Nickson Nagaaba
collection DOAJ
description This study conceptualizes digital finance as mobile banking, mobile money, and agent banking in the context of Uganda, and quantifies their influence on the usage levels of financial services. Data were collected from 290 lead households from 15 districts of Uganda, benefiting from the Uganda Multi-Sectoral Food Security and Nutritional Project (UMFSNP). Confirmatory factor procedures confirmed the digital finance structure, and individual path coefficients were determined to explain their relationship with financial inclusion and usage of financial services. These results indicate that mobile money and agent banking are significantly associated with financial inclusion. The results indicate that only agent banking influences the usage of financial services. Mobile banking does not impact financial inclusion and the usage of financial services. This study implicates financial institutions, funding interventions, and the government of Uganda to embrace the appropriate financial services that are affordable to vulnerable people.
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institution Kabale University
issn 2331-1975
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publisher Taylor & Francis Group
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series Cogent Business & Management
spelling doaj-art-28eaa067995f461787aa9e8b4ba3b66b2025-01-03T12:53:43ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2024.2448285Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in UgandaNickson Nagaaba0Rehema Batamuriza1James Basuta2Maryvian Owomugisha3Faculty of Management Science, Muni University, Arua City, UgandaFaculty of Management Science, Muni University, Arua City, UgandaFaculty of Management Science, Muni University, Arua City, UgandaFaculty of Management Science, Muni University, Arua City, UgandaThis study conceptualizes digital finance as mobile banking, mobile money, and agent banking in the context of Uganda, and quantifies their influence on the usage levels of financial services. Data were collected from 290 lead households from 15 districts of Uganda, benefiting from the Uganda Multi-Sectoral Food Security and Nutritional Project (UMFSNP). Confirmatory factor procedures confirmed the digital finance structure, and individual path coefficients were determined to explain their relationship with financial inclusion and usage of financial services. These results indicate that mobile money and agent banking are significantly associated with financial inclusion. The results indicate that only agent banking influences the usage of financial services. Mobile banking does not impact financial inclusion and the usage of financial services. This study implicates financial institutions, funding interventions, and the government of Uganda to embrace the appropriate financial services that are affordable to vulnerable people.https://www.tandfonline.com/doi/10.1080/23311975.2024.2448285Digital financemobile bankingmobile moneyagent bankingfinancial inclusionfinancial services
spellingShingle Nickson Nagaaba
Rehema Batamuriza
James Basuta
Maryvian Owomugisha
Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda
Cogent Business & Management
Digital finance
mobile banking
mobile money
agent banking
financial inclusion
financial services
title Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda
title_full Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda
title_fullStr Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda
title_full_unstemmed Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda
title_short Conceptualizing digital finance as a precursor for financial inclusion and financial service usage in Uganda
title_sort conceptualizing digital finance as a precursor for financial inclusion and financial service usage in uganda
topic Digital finance
mobile banking
mobile money
agent banking
financial inclusion
financial services
url https://www.tandfonline.com/doi/10.1080/23311975.2024.2448285
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