Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia
Background/Aim. Pharmacists' competence represents a dynamic framework of knowledge, skills and abilities to carry out tasks, and it reflects on improving the quality of life and on patients’ health. One of the documents for the Evaluation and Competency Development of Pharmacists is t...
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| Format: | Article |
| Language: | English |
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Ministry of Defence of the Republic of Serbia, University of Defence, Belgrade
2016-01-01
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| Series: | Vojnosanitetski Pregled |
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| Online Access: | http://www.doiserbia.nb.rs/img/doi/0042-8450/2016/0042-84501600040S.pdf |
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| author | Stojkov Svetlana Tadić Ivana Crnjanski Tatjana Krajnović Dušanka |
| author_facet | Stojkov Svetlana Tadić Ivana Crnjanski Tatjana Krajnović Dušanka |
| author_sort | Stojkov Svetlana |
| collection | DOAJ |
| description | Background/Aim. Pharmacists' competence represents a dynamic framework of
knowledge, skills and abilities to carry out tasks, and it reflects on
improving the quality of life and on patients’ health. One of the documents
for the Evaluation and Competency Development of Pharmacists is the Global
Competency Framework (GbCF). The aim of this study was to implement the GBCF
document into Serbian pharmacies, to perform assessment and self assessment
of the competencies. Methods. The assessment and self-assessment of
pharmacists’ competencies were performed during the period 2012−13 year in
eight community pharmacy chains, in seven cities in Serbia. For assessment
and self-assessment of pharmacists competencies the GbCF model was applied,
which was adjusted to pharmaceutical practice and legislation in Serbia.
External assessment was conducted by teams of pharmacists using the
structured observation of the work of pharmacists during regular working
hours. Evaluated pharmacists filled out the questionnaire about demographic
indicators about the pharmacist and the pharmacy where they work. Results. A
total of 123 pharmacists were evaluated. Pharmacists’ Professional Competency
Cluster (KK1) had the lowest score (average value 2.98), while the cluster
Management and Organizational Competency (KK2) had the highest score (average
value 3.15). The competence Recognition of the Diagnosis and Patient
Counseling (K8), which belonged to the cluster KK1, had the lowest score
(average value for assessment and self-assessment were 2.09, and 2.34,
respectively) among the all evaluated competencies. Conclusion. GbCF might be
considered as an instrument for the competencies' evaluation/selfevaluation
and their improvement, accordingly. |
| format | Article |
| id | doaj-art-27d0f1a60d4d4e1f88293bdee1790eda |
| institution | OA Journals |
| issn | 0042-8450 2406-0720 |
| language | English |
| publishDate | 2016-01-01 |
| publisher | Ministry of Defence of the Republic of Serbia, University of Defence, Belgrade |
| record_format | Article |
| series | Vojnosanitetski Pregled |
| spelling | doaj-art-27d0f1a60d4d4e1f88293bdee1790eda2025-08-20T02:04:19ZengMinistry of Defence of the Republic of Serbia, University of Defence, BelgradeVojnosanitetski Pregled0042-84502406-07202016-01-0173980381010.2298/VSP140728040S0042-84501600040SAssessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in SerbiaStojkov Svetlana0Tadić Ivana1Crnjanski Tatjana2Krajnović Dušanka3Pharmacy „Subotica“, SuboticaFaculty of Pharmacy, Department of Social Pharmacy and Pharmaceutical Legislation, BelgradePharmacy „Subotica“, SuboticaFaculty of Pharmacy, Department of Social Pharmacy and Pharmaceutical Legislation, BelgradeBackground/Aim. Pharmacists' competence represents a dynamic framework of knowledge, skills and abilities to carry out tasks, and it reflects on improving the quality of life and on patients’ health. One of the documents for the Evaluation and Competency Development of Pharmacists is the Global Competency Framework (GbCF). The aim of this study was to implement the GBCF document into Serbian pharmacies, to perform assessment and self assessment of the competencies. Methods. The assessment and self-assessment of pharmacists’ competencies were performed during the period 2012−13 year in eight community pharmacy chains, in seven cities in Serbia. For assessment and self-assessment of pharmacists competencies the GbCF model was applied, which was adjusted to pharmaceutical practice and legislation in Serbia. External assessment was conducted by teams of pharmacists using the structured observation of the work of pharmacists during regular working hours. Evaluated pharmacists filled out the questionnaire about demographic indicators about the pharmacist and the pharmacy where they work. Results. A total of 123 pharmacists were evaluated. Pharmacists’ Professional Competency Cluster (KK1) had the lowest score (average value 2.98), while the cluster Management and Organizational Competency (KK2) had the highest score (average value 3.15). The competence Recognition of the Diagnosis and Patient Counseling (K8), which belonged to the cluster KK1, had the lowest score (average value for assessment and self-assessment were 2.09, and 2.34, respectively) among the all evaluated competencies. Conclusion. GbCF might be considered as an instrument for the competencies' evaluation/selfevaluation and their improvement, accordingly.http://www.doiserbia.nb.rs/img/doi/0042-8450/2016/0042-84501600040S.pdfpharmaceuticspharmaciescommunity pharmacy servicesSerbiaprofessional rolequestionnairespatient satisfactionquality of life |
| spellingShingle | Stojkov Svetlana Tadić Ivana Crnjanski Tatjana Krajnović Dušanka Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia Vojnosanitetski Pregled pharmaceutics pharmacies community pharmacy services Serbia professional role questionnaires patient satisfaction quality of life |
| title | Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia |
| title_full | Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia |
| title_fullStr | Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia |
| title_full_unstemmed | Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia |
| title_short | Assessment and self-assessment of the pharmacists' competencies using the global competency framework (GbCF) in Serbia |
| title_sort | assessment and self assessment of the pharmacists competencies using the global competency framework gbcf in serbia |
| topic | pharmaceutics pharmacies community pharmacy services Serbia professional role questionnaires patient satisfaction quality of life |
| url | http://www.doiserbia.nb.rs/img/doi/0042-8450/2016/0042-84501600040S.pdf |
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