Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study

Abstract BackgroundDigital solutions are gaining increasing importance and present a challenge regarding their introduction and acceptance into professional medical environments. Significant advances have been made regarding the availability, safety, and ease of use of data ge...

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Main Authors: Fritz Seidl, Florian Hinterwimmer, Ferdinand Vogt, Günther M Edenharter, Karl F Braun, Rüdiger von Eisenhart-Rothe, Peter Biberthaler, Dominik Pförringer
Format: Article
Language:English
Published: JMIR Publications 2025-05-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2025/1/e60779
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author Fritz Seidl
Florian Hinterwimmer
Ferdinand Vogt
Günther M Edenharter
Karl F Braun
Rüdiger von Eisenhart-Rothe
Peter Biberthaler
Dominik Pförringer
author_facet Fritz Seidl
Florian Hinterwimmer
Ferdinand Vogt
Günther M Edenharter
Karl F Braun
Rüdiger von Eisenhart-Rothe
Peter Biberthaler
Dominik Pförringer
author_sort Fritz Seidl
collection DOAJ
description Abstract BackgroundDigital solutions are gaining increasing importance and present a challenge regarding their introduction and acceptance into professional medical environments. Significant advances have been made regarding the availability, safety, and ease of use of data generated by a multitude of devices and wearables. However, data security and data protection are delaying factors. The underlying analysis focuses on the use and acceptance of digital solutions, and their respective differences between health care professionals and patients. ObjectiveThis study examines the current use and acceptance of digital solutions among health care professionals and patients. In addition, it derives an outlook on future developments and expectations in the setting of innovative technologies able to penetrate the health market. MethodsAn anonymous web-based survey of 23 multiple-choice and 3 open-text questions was conducted among medical professionals and patients between April and September 2023. In this study, quantitative analysis was performed using Python, with Pandas for data processing and Matplotlib for visualization. Chi-square tests were used to analyze binary categorical data, while Mann-Whitney U ResultsDuring 178 days, the survey garnered 2058 clicks, resulting in 1389 participants (67.5% response rate). A total of 1002 participants completed the entire questionnaire, while 387 (27.9%) did not finish. Incomplete responses were excluded from the comprehensive analysis. The sample comprised 271 (27%) physicians and 731 (73%) patients. The study found significant agreement between both groups in adopting and foreseeing the use of digital health tools and telemedicine. Both groups recognized the future importance of digital health without substantial differences. ConclusionsOverall, attitudes toward digital health and telemedicine were consistent, reflecting a uniform acceptance and expectation of these technologies among health care professionals and patients. The consensus on telemedicine’s future role over the next 5 years indicates a unified vision for digital health paradigms. These consistencies between the 2 groups might be future drivers for improvements in accessibility, convenience, and efficiency in health care delivery.
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spelling doaj-art-27aa06593e9e4fffb6bdd230d9c78a932025-08-20T03:10:09ZengJMIR PublicationsJMIR Human Factors2292-94952025-05-0112e60779e6077910.2196/60779Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey StudyFritz Seidlhttp://orcid.org/0000-0002-4645-1048Florian Hinterwimmerhttp://orcid.org/0000-0002-0273-0643Ferdinand Vogthttp://orcid.org/0000-0002-1924-6823Günther M Edenharterhttp://orcid.org/0000-0003-4248-1976Karl F Braunhttp://orcid.org/0000-0003-2420-7201Rüdiger von Eisenhart-Rothehttp://orcid.org/0000-0002-2352-1357Peter Biberthalerhttp://orcid.org/0000-0003-2082-080XDominik Pförringerhttp://orcid.org/0000-0002-0682-8293 Abstract BackgroundDigital solutions are gaining increasing importance and present a challenge regarding their introduction and acceptance into professional medical environments. Significant advances have been made regarding the availability, safety, and ease of use of data generated by a multitude of devices and wearables. However, data security and data protection are delaying factors. The underlying analysis focuses on the use and acceptance of digital solutions, and their respective differences between health care professionals and patients. ObjectiveThis study examines the current use and acceptance of digital solutions among health care professionals and patients. In addition, it derives an outlook on future developments and expectations in the setting of innovative technologies able to penetrate the health market. MethodsAn anonymous web-based survey of 23 multiple-choice and 3 open-text questions was conducted among medical professionals and patients between April and September 2023. In this study, quantitative analysis was performed using Python, with Pandas for data processing and Matplotlib for visualization. Chi-square tests were used to analyze binary categorical data, while Mann-Whitney U ResultsDuring 178 days, the survey garnered 2058 clicks, resulting in 1389 participants (67.5% response rate). A total of 1002 participants completed the entire questionnaire, while 387 (27.9%) did not finish. Incomplete responses were excluded from the comprehensive analysis. The sample comprised 271 (27%) physicians and 731 (73%) patients. The study found significant agreement between both groups in adopting and foreseeing the use of digital health tools and telemedicine. Both groups recognized the future importance of digital health without substantial differences. ConclusionsOverall, attitudes toward digital health and telemedicine were consistent, reflecting a uniform acceptance and expectation of these technologies among health care professionals and patients. The consensus on telemedicine’s future role over the next 5 years indicates a unified vision for digital health paradigms. These consistencies between the 2 groups might be future drivers for improvements in accessibility, convenience, and efficiency in health care delivery.https://humanfactors.jmir.org/2025/1/e60779
spellingShingle Fritz Seidl
Florian Hinterwimmer
Ferdinand Vogt
Günther M Edenharter
Karl F Braun
Rüdiger von Eisenhart-Rothe
Peter Biberthaler
Dominik Pförringer
Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study
JMIR Human Factors
title Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study
title_full Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study
title_fullStr Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study
title_full_unstemmed Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study
title_short Use and Acceptance of Innovative Digital Health Solutions Among Patients and Professionals: Survey Study
title_sort use and acceptance of innovative digital health solutions among patients and professionals survey study
url https://humanfactors.jmir.org/2025/1/e60779
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