Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence
Purpose – This study aims to determine the indirect influence of transformational leadership on cultural intelligence and employee innovativeness in the context of Ugandan hotel employees. Design/methodology/approach – We employed a cross-sectional correlational design to collect and analyze data fr...
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| Format: | Article |
| Language: | English |
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Emerald Publishing
2025-06-01
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| Series: | Innovation & Management Review |
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| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/INMR-12-2022-0164/full/pdf |
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| author | Moses Kisame Kisubi Veronica Mukyala Rehema Namono |
| author_facet | Moses Kisame Kisubi Veronica Mukyala Rehema Namono |
| author_sort | Moses Kisame Kisubi |
| collection | DOAJ |
| description | Purpose – This study aims to determine the indirect influence of transformational leadership on cultural intelligence and employee innovativeness in the context of Ugandan hotel employees. Design/methodology/approach – We employed a cross-sectional correlational design to collect and analyze data from 285 hotel employees. We tested for the mediation effect of cultural intelligence in the relationship between transformational leadership and employee innovativeness using Hayes’ PROCESS macro version 4.2 model 4. Findings – The findings indicate a positive relationship between transformational leadership, cultural intelligence and employee innovativeness. Results further indicate that cultural intelligence partially mediates the relationship between transformational leadership and employee innovativeness. Research limitations/implications – Empirically, we add to the existing findings that have established a positive relationship between cultural intelligence, transformational leadership and employee outcomes. More insightfully, results provide evidence of the indirect role of transformational leadership in this relationship. Practically, since hospitality is a multicultural setting, employees with high cultural intelligence adjust quickly as they interact with guests from different cultures. Originality/value – The study established the mechanisms under which transformational leadership influences the relationship between cultural intelligence and employee innovativeness. |
| format | Article |
| id | doaj-art-278e18b3882b4f28bf5dd67c39e5eedb |
| institution | OA Journals |
| issn | 2515-8961 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Emerald Publishing |
| record_format | Article |
| series | Innovation & Management Review |
| spelling | doaj-art-278e18b3882b4f28bf5dd67c39e5eedb2025-08-20T02:22:28ZengEmerald PublishingInnovation & Management Review2515-89612025-06-0122210011710.1108/INMR-12-2022-0164Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligenceMoses Kisame Kisubi0Veronica Mukyala1Rehema Namono2Makerere University Business School, Kampala, UgandaMakerere University Business School, Kampala, UgandaMakerere University Business School, Kampala, UgandaPurpose – This study aims to determine the indirect influence of transformational leadership on cultural intelligence and employee innovativeness in the context of Ugandan hotel employees. Design/methodology/approach – We employed a cross-sectional correlational design to collect and analyze data from 285 hotel employees. We tested for the mediation effect of cultural intelligence in the relationship between transformational leadership and employee innovativeness using Hayes’ PROCESS macro version 4.2 model 4. Findings – The findings indicate a positive relationship between transformational leadership, cultural intelligence and employee innovativeness. Results further indicate that cultural intelligence partially mediates the relationship between transformational leadership and employee innovativeness. Research limitations/implications – Empirically, we add to the existing findings that have established a positive relationship between cultural intelligence, transformational leadership and employee outcomes. More insightfully, results provide evidence of the indirect role of transformational leadership in this relationship. Practically, since hospitality is a multicultural setting, employees with high cultural intelligence adjust quickly as they interact with guests from different cultures. Originality/value – The study established the mechanisms under which transformational leadership influences the relationship between cultural intelligence and employee innovativeness.https://www.emerald.com/insight/content/doi/10.1108/INMR-12-2022-0164/full/pdfTransformational leadershipCultural intelligenceEmployee innovativenessHotelUganda |
| spellingShingle | Moses Kisame Kisubi Veronica Mukyala Rehema Namono Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence Innovation & Management Review Transformational leadership Cultural intelligence Employee innovativeness Hotel Uganda |
| title | Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence |
| title_full | Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence |
| title_fullStr | Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence |
| title_full_unstemmed | Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence |
| title_short | Ugandan hotel employee innovativeness: the role of transformational leadership and cultural intelligence |
| title_sort | ugandan hotel employee innovativeness the role of transformational leadership and cultural intelligence |
| topic | Transformational leadership Cultural intelligence Employee innovativeness Hotel Uganda |
| url | https://www.emerald.com/insight/content/doi/10.1108/INMR-12-2022-0164/full/pdf |
| work_keys_str_mv | AT moseskisamekisubi ugandanhotelemployeeinnovativenesstheroleoftransformationalleadershipandculturalintelligence AT veronicamukyala ugandanhotelemployeeinnovativenesstheroleoftransformationalleadershipandculturalintelligence AT rehemanamono ugandanhotelemployeeinnovativenesstheroleoftransformationalleadershipandculturalintelligence |