Does Student Engagement with Chatbots Enhance English Proficiency?

This study examines how Indonesian university students’ engagement with chatbots influences their English proficiency. While AI tools are increasingly used in language education, little research focuses on chatbot interaction dynamics. The research assesses behavioural (active use), cognitive (perc...

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Main Authors: Tommy Hastomo, Andini Septama Sari, Utami Widiati, Francisca Maria Ivone, Evynurul Laily Zen, Muhammad Fikri Nugraha Kholid
Format: Article
Language:English
Published: University of Ljubljana Press (Založba Univerze v Ljubljani) 2025-06-01
Series:ELOPE
Subjects:
Online Access:https://journals.uni-lj.si/elope/article/view/21602
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author Tommy Hastomo
Andini Septama Sari
Utami Widiati
Francisca Maria Ivone
Evynurul Laily Zen
Muhammad Fikri Nugraha Kholid
author_facet Tommy Hastomo
Andini Septama Sari
Utami Widiati
Francisca Maria Ivone
Evynurul Laily Zen
Muhammad Fikri Nugraha Kholid
author_sort Tommy Hastomo
collection DOAJ
description This study examines how Indonesian university students’ engagement with chatbots influences their English proficiency. While AI tools are increasingly used in language education, little research focuses on chatbot interaction dynamics. The research assesses behavioural (active use), cognitive (perceived value), and emotional (attitudinal) engagement across 150 non-English majors at four proficiency levels (A1–B2). Data from engagement surveys and proficiency tests were analysed using ANOV A, correlation, and regression. Results indicated that higherproficiency students (B1/B2) engaged more intensely with chatbots than their lower-level peers. Behavioural and cognitive engagement strongly correlated with improved language skills, while emotional engagement showed no significant link. Regression analysis identified behavioural and cognitive engagement as key predictors of proficiency gains, suggesting that active interaction and perceived utility of chatbots drive language development. The findings underscore chatbots’ potential as effective language-learning aids.
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institution OA Journals
issn 1581-8918
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language English
publishDate 2025-06-01
publisher University of Ljubljana Press (Založba Univerze v Ljubljani)
record_format Article
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spelling doaj-art-2757e48bcd94476bbc4117a5f89cdc6a2025-08-20T02:22:01ZengUniversity of Ljubljana Press (Založba Univerze v Ljubljani)ELOPE1581-89182386-03162025-06-0122110.4312/elope.22.1.93-109Does Student Engagement with Chatbots Enhance English Proficiency?Tommy Hastomo0Andini Septama Sari1Utami Widiati2Francisca Maria Ivone3Evynurul Laily Zen4Muhammad Fikri Nugraha Kholid5State University of Malang (Universitas Negeri Malang)State University of Malang (Universitas Negeri Malang)State University of Malang (Universitas Negeri Malang)State University of Malang (Universitas Negeri Malang)State University of Malang (Universitas Negeri Malang)Raden Intan State Islamic University Lampung (UIN Raden Intan Lampung) This study examines how Indonesian university students’ engagement with chatbots influences their English proficiency. While AI tools are increasingly used in language education, little research focuses on chatbot interaction dynamics. The research assesses behavioural (active use), cognitive (perceived value), and emotional (attitudinal) engagement across 150 non-English majors at four proficiency levels (A1–B2). Data from engagement surveys and proficiency tests were analysed using ANOV A, correlation, and regression. Results indicated that higherproficiency students (B1/B2) engaged more intensely with chatbots than their lower-level peers. Behavioural and cognitive engagement strongly correlated with improved language skills, while emotional engagement showed no significant link. Regression analysis identified behavioural and cognitive engagement as key predictors of proficiency gains, suggesting that active interaction and perceived utility of chatbots drive language development. The findings underscore chatbots’ potential as effective language-learning aids. https://journals.uni-lj.si/elope/article/view/21602AIchatbotscognitive engagementemotional engagementEnglish proficienyIndonesian university students
spellingShingle Tommy Hastomo
Andini Septama Sari
Utami Widiati
Francisca Maria Ivone
Evynurul Laily Zen
Muhammad Fikri Nugraha Kholid
Does Student Engagement with Chatbots Enhance English Proficiency?
ELOPE
AI
chatbots
cognitive engagement
emotional engagement
English proficieny
Indonesian university students
title Does Student Engagement with Chatbots Enhance English Proficiency?
title_full Does Student Engagement with Chatbots Enhance English Proficiency?
title_fullStr Does Student Engagement with Chatbots Enhance English Proficiency?
title_full_unstemmed Does Student Engagement with Chatbots Enhance English Proficiency?
title_short Does Student Engagement with Chatbots Enhance English Proficiency?
title_sort does student engagement with chatbots enhance english proficiency
topic AI
chatbots
cognitive engagement
emotional engagement
English proficieny
Indonesian university students
url https://journals.uni-lj.si/elope/article/view/21602
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AT utamiwidiati doesstudentengagementwithchatbotsenhanceenglishproficiency
AT franciscamariaivone doesstudentengagementwithchatbotsenhanceenglishproficiency
AT evynurullailyzen doesstudentengagementwithchatbotsenhanceenglishproficiency
AT muhammadfikrinugrahakholid doesstudentengagementwithchatbotsenhanceenglishproficiency