Tourism planning in the Azores and feedback from visitors
Tourism planning is increasingly a fundamental process for qualifying and increasing the competitiveness of tourist destinations, especially when it is required to take into account the new needs of tourists and the global trend towards meeting the principles of sustainable tourism. This study aims...
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| Format: | Article |
| Language: | English |
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University of Algarve, ESGHT/CINTURS
2021-01-01
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| Series: | Tourism & Management Studies |
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| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1357 |
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| author | João Crispim Ponte Gualter Couto Pedro Pimentel Áurea Sandra Toledo de Sousa André Oliveira |
| author_facet | João Crispim Ponte Gualter Couto Pedro Pimentel Áurea Sandra Toledo de Sousa André Oliveira |
| author_sort | João Crispim Ponte |
| collection | DOAJ |
| description | Tourism planning is increasingly a fundamental process for qualifying and increasing the competitiveness of tourist destinations, especially when it is required to take into account the new needs of tourists and the global trend towards meeting the principles of sustainable tourism. This study aims to analyse the improvements that, in the opinion of visitors, should be implemented in Ponta Delgada, the largest hub of tourism activity in the Azores (Portugal), detecting differences between specific groups of visitors, in order to contribute to territorial organisation and the optimisation of tourism experiences. 400 answers to a survey distributed among tourists who visited this Azorean municipality were analysed, using several statistical methods, such as the chi-square test of independence and some Hierarchical Cluster Analysis algorithms. The main conclusions refer to the statistically significant associations between the mean of transport used to travel and views of some aspects to be improved, with signs of patterns in visits and critical attitude. |
| format | Article |
| id | doaj-art-26f18dfb077e4acd9993bb4b1144374f |
| institution | OA Journals |
| issn | 2182-8466 |
| language | English |
| publishDate | 2021-01-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-26f18dfb077e4acd9993bb4b1144374f2025-08-20T02:04:24ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662021-01-01172715Tourism planning in the Azores and feedback from visitors João Crispim Ponte0Gualter Couto 1Pedro Pimentel 2Áurea Sandra Toledo de Sousa3André Oliveira 4Fundo de Maneio, Ponta Delgada, Portugal School of Business and Economics and CEEAplA, University of the Azores, Ponta Delgada, Portugal School of Business and Economics and CEEAplA, University of the Azores, Ponta Delgada, Portugal School of Sciences and Technology and CEEAplA, University of the Azores, Ponta Delgada, Portugal.Fundo de Maneio, Ponta Delgada, PortugalTourism planning is increasingly a fundamental process for qualifying and increasing the competitiveness of tourist destinations, especially when it is required to take into account the new needs of tourists and the global trend towards meeting the principles of sustainable tourism. This study aims to analyse the improvements that, in the opinion of visitors, should be implemented in Ponta Delgada, the largest hub of tourism activity in the Azores (Portugal), detecting differences between specific groups of visitors, in order to contribute to territorial organisation and the optimisation of tourism experiences. 400 answers to a survey distributed among tourists who visited this Azorean municipality were analysed, using several statistical methods, such as the chi-square test of independence and some Hierarchical Cluster Analysis algorithms. The main conclusions refer to the statistically significant associations between the mean of transport used to travel and views of some aspects to be improved, with signs of patterns in visits and critical attitude.https://www.tmstudies.net/index.php/ectms/article/view/1357tourism planningsurveystourist experiencestourism competitiveness |
| spellingShingle | João Crispim Ponte Gualter Couto Pedro Pimentel Áurea Sandra Toledo de Sousa André Oliveira Tourism planning in the Azores and feedback from visitors Tourism & Management Studies tourism planning surveys tourist experiences tourism competitiveness |
| title | Tourism planning in the Azores and feedback from visitors |
| title_full | Tourism planning in the Azores and feedback from visitors |
| title_fullStr | Tourism planning in the Azores and feedback from visitors |
| title_full_unstemmed | Tourism planning in the Azores and feedback from visitors |
| title_short | Tourism planning in the Azores and feedback from visitors |
| title_sort | tourism planning in the azores and feedback from visitors |
| topic | tourism planning surveys tourist experiences tourism competitiveness |
| url | https://www.tmstudies.net/index.php/ectms/article/view/1357 |
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