Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China

Social media has become a valuable platform that enables public and private stakeholders to participate and interact in various transport policies. Using a network-based perspective and a case study of bike-sharing pricing strategies in China, this paper aims to quantitatively characterize the patte...

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Main Authors: Qian Ye, Xiaohong Chen, Hua Zhang, Junjie Cai, Kaan Ozbay
Format: Article
Language:English
Published: Wiley 2021-01-01
Series:Journal of Advanced Transportation
Online Access:http://dx.doi.org/10.1155/2021/8881106
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author Qian Ye
Xiaohong Chen
Hua Zhang
Junjie Cai
Kaan Ozbay
author_facet Qian Ye
Xiaohong Chen
Hua Zhang
Junjie Cai
Kaan Ozbay
author_sort Qian Ye
collection DOAJ
description Social media has become a valuable platform that enables public and private stakeholders to participate and interact in various transport policies. Using a network-based perspective and a case study of bike-sharing pricing strategies in China, this paper aims to quantitatively characterize the pattern and structure of multi-stakeholders engagement networks. Furthermore, this paper also empirically examines the confirmation bias that might exist among participants. Dataset on retweets from the Chinese Twitter-Sina Weibo is collected. Results reveal two types of important actors with unequal roles in terms of information diffusion: the “network root” and the “network bridge.” The former is mainly comprised of organizations and influential individuals who dominate message sharing, whereas the latter is comprised of the general public with various occupational backgrounds who control the efficiency and the scope of information spreading. The result also reveals a hierarchical structure in both networks and a community gathering like-minded individuals. The empirical result also demonstrates the existence of echo chambers in the transport participation network of governments and enterprises. Most echo chambers operate such that organizations or influential individuals amplify the views of the general public with more critical viewpoints. These findings of this study can assist transport stakeholders in crafting more sustainable strategies based on the understanding of uneven patterns in online public participation. Furthermore, this study sheds insights on how social media could be used to facilitate the collection of diverse people’s opinions and the evaluation of multi-stakeholder engagement for major transport issues.
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issn 0197-6729
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publishDate 2021-01-01
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spelling doaj-art-26bb60ea20bd44bbb4ec19c4e3952cf12025-02-03T05:52:35ZengWileyJournal of Advanced Transportation0197-67292042-31952021-01-01202110.1155/2021/88811068881106Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in ChinaQian Ye0Xiaohong Chen1Hua Zhang2Junjie Cai3Kaan Ozbay4Key Laboratory of Road and Traffic Engineering of the Ministry of Education, School of Transportation Engineering, Tongji University, Shanghai 201804, ChinaKey Laboratory of Road and Traffic Engineering of the Ministry of Education, School of Transportation Engineering, Tongji University, Shanghai 201804, ChinaNational Maglev Transportation Engineering R&D Center, Tongji University, Shanghai 201804, ChinaC2SMART Center, Department of Civil and Urban Engineering, Tandon School of Engineering, New York University, New York, NY 11201, USAC2SMART Center, Department of Civil and Urban Engineering, Tandon School of Engineering, New York University, New York, NY 11201, USASocial media has become a valuable platform that enables public and private stakeholders to participate and interact in various transport policies. Using a network-based perspective and a case study of bike-sharing pricing strategies in China, this paper aims to quantitatively characterize the pattern and structure of multi-stakeholders engagement networks. Furthermore, this paper also empirically examines the confirmation bias that might exist among participants. Dataset on retweets from the Chinese Twitter-Sina Weibo is collected. Results reveal two types of important actors with unequal roles in terms of information diffusion: the “network root” and the “network bridge.” The former is mainly comprised of organizations and influential individuals who dominate message sharing, whereas the latter is comprised of the general public with various occupational backgrounds who control the efficiency and the scope of information spreading. The result also reveals a hierarchical structure in both networks and a community gathering like-minded individuals. The empirical result also demonstrates the existence of echo chambers in the transport participation network of governments and enterprises. Most echo chambers operate such that organizations or influential individuals amplify the views of the general public with more critical viewpoints. These findings of this study can assist transport stakeholders in crafting more sustainable strategies based on the understanding of uneven patterns in online public participation. Furthermore, this study sheds insights on how social media could be used to facilitate the collection of diverse people’s opinions and the evaluation of multi-stakeholder engagement for major transport issues.http://dx.doi.org/10.1155/2021/8881106
spellingShingle Qian Ye
Xiaohong Chen
Hua Zhang
Junjie Cai
Kaan Ozbay
Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China
Journal of Advanced Transportation
title Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China
title_full Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China
title_fullStr Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China
title_full_unstemmed Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China
title_short Demonstration of Participation Networks in Urban Transport Policy of Public and Private Sectors through Social Media: The Case of Bike-Sharing Pricing Strategy in China
title_sort demonstration of participation networks in urban transport policy of public and private sectors through social media the case of bike sharing pricing strategy in china
url http://dx.doi.org/10.1155/2021/8881106
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