Quality and Competitiveness: A Lean Six Sigma Approach

Originally developed to improve the quality and production efficiency, Lean Six Sigma is now widely adopted in other non-manufacturing sectors such as financial, trade, services, etc. The methodology known as Lean Six Sigma combines the Six Sigma techniques, ‒ which allow companies to reduce manufac...

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Main Authors: Irina-Virginia Drăgulănescu, Delia Popescu
Format: Article
Language:English
Published: Editura ASE 2015-11-01
Series:Amfiteatru Economic
Subjects:
Online Access:http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=2466
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author Irina-Virginia Drăgulănescu
Delia Popescu
author_facet Irina-Virginia Drăgulănescu
Delia Popescu
author_sort Irina-Virginia Drăgulănescu
collection DOAJ
description Originally developed to improve the quality and production efficiency, Lean Six Sigma is now widely adopted in other non-manufacturing sectors such as financial, trade, services, etc. The methodology known as Lean Six Sigma combines the Six Sigma techniques, ‒ which allow companies to reduce manufacturing defects ‒ and the Lean Manufacturing principles, ‒ which help companies benefit from faster processing for lower costs and with superior quality. As a result of the research, the authors observed that, despite growing popularity and impressive outcomes obtained by some companies, the Lean Six Sigma model does not always offer the expected results. However, the research has shown that the analysed company, operating in the field of courier services has managed to boost productivity and competitiveness by implementing measures that generated added value.
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series Amfiteatru Economic
spelling doaj-art-2676991d1da2408dbca9432c1f30bc812025-08-20T01:59:09ZengEditura ASEAmfiteatru Economic1582-91462247-91042015-11-0117Special Issue 91167-1182Quality and Competitiveness: A Lean Six Sigma ApproachIrina-Virginia Drăgulănescu 0Delia Popescu1University of Messina, ItalyBucharest University of Economic Studies, RomaniaOriginally developed to improve the quality and production efficiency, Lean Six Sigma is now widely adopted in other non-manufacturing sectors such as financial, trade, services, etc. The methodology known as Lean Six Sigma combines the Six Sigma techniques, ‒ which allow companies to reduce manufacturing defects ‒ and the Lean Manufacturing principles, ‒ which help companies benefit from faster processing for lower costs and with superior quality. As a result of the research, the authors observed that, despite growing popularity and impressive outcomes obtained by some companies, the Lean Six Sigma model does not always offer the expected results. However, the research has shown that the analysed company, operating in the field of courier services has managed to boost productivity and competitiveness by implementing measures that generated added value.http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=2466Lean Six Sigma Modelwaste reductionDMAIC modelcompetitivenessqualityValue Stream MappingTotal Savings.
spellingShingle Irina-Virginia Drăgulănescu
Delia Popescu
Quality and Competitiveness: A Lean Six Sigma Approach
Amfiteatru Economic
Lean Six Sigma Model
waste reduction
DMAIC model
competitiveness
quality
Value Stream Mapping
Total Savings.
title Quality and Competitiveness: A Lean Six Sigma Approach
title_full Quality and Competitiveness: A Lean Six Sigma Approach
title_fullStr Quality and Competitiveness: A Lean Six Sigma Approach
title_full_unstemmed Quality and Competitiveness: A Lean Six Sigma Approach
title_short Quality and Competitiveness: A Lean Six Sigma Approach
title_sort quality and competitiveness a lean six sigma approach
topic Lean Six Sigma Model
waste reduction
DMAIC model
competitiveness
quality
Value Stream Mapping
Total Savings.
url http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=2466
work_keys_str_mv AT irinavirginiadragulanescu qualityandcompetitivenessaleansixsigmaapproach
AT deliapopescu qualityandcompetitivenessaleansixsigmaapproach