Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective

The need for online education has increased significantly. People now prefer to work to fulfill the necessities of life and pursue education to advance their skills because of the rising difficulty. This quest increases the demand for distance education thereby raising questions about how distance...

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Main Authors: Christiana Uchenna Ezeanya, Jane Ada Ukaigwe, Ignatius Nwoyibe Ogbaga, Adako Kwanashie
Format: Article
Language:English
Published: College of Engineering of Afe Babalola University, Ado-Ekiti (ABUAD), Ekiti State, Nigeria 2024-07-01
Series:ABUAD Journal of Engineering Research and Development
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Online Access:https://journals.abuad.edu.ng/index.php/ajerd/article/view/397
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author Christiana Uchenna Ezeanya
Jane Ada Ukaigwe
Ignatius Nwoyibe Ogbaga
Adako Kwanashie
author_facet Christiana Uchenna Ezeanya
Jane Ada Ukaigwe
Ignatius Nwoyibe Ogbaga
Adako Kwanashie
author_sort Christiana Uchenna Ezeanya
collection DOAJ
description The need for online education has increased significantly. People now prefer to work to fulfill the necessities of life and pursue education to advance their skills because of the rising difficulty. This quest increases the demand for distance education thereby raising questions about how distance learning institutions can effectively assist their learners. Employment of Artificial Intelligence (AI) tools will not only provide solutions but also improve and render effective service and support to learners. AI-driven tools such as personalized or adaptive learning and chatbots for learner support have significantly helped to improve efficiency in virtual environments. This research aims to investigate how National Open University of Nigeria (NOUN) students view the contribution of AI tools in enhancing social interaction in their virtual learning environment. The study seeks to determine the requirements, inclinations, and challenges related to social interaction in the online learning space and explore how AI-powered solutions might effectively address these challenges to create a more dynamic and engaging learning environment. A survey was conducted to ascertain the level of awareness among the learners on the use of these tools, the challenges related to social interaction in online space and explore the ways AI-powered tools can effectively address issues in the learning environment to create a more dynamic and engaging learning environment. This study has identified that a greater number of learners in NOUN have little or no knowledge of the availability of these tools as well as how they can effectively use it. The level of awareness of the learners on the use of these tools is low. The study found 27.5% awareness and usage of AI tools provided by the institution. Several platforms were identified by respondents; however, ChatGPT was the most widely used AI platform. The study also discusses the importance of AI tools in enhancing collaboration and social engagement among learners. It identifies the challenges in integrating AI in Education and provides possible solutions to the challenges.
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spelling doaj-art-266985194bef488989d5a8dbb07380e32024-12-31T10:19:07ZengCollege of Engineering of Afe Babalola University, Ado-Ekiti (ABUAD), Ekiti State, NigeriaABUAD Journal of Engineering Research and Development2756-68112645-26852024-07-017210.53982/ajerd.2024.0702.08-j335Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' PerspectiveChristiana Uchenna Ezeanya0Jane Ada Ukaigwe1Ignatius Nwoyibe Ogbaga2Adako Kwanashie3Computer Science Department, National Open University of NigeriaComputer Science Department, National Open University of NigeriaDavid Umahi Federal University of Health Sciences, Uburu, NigeriaComputer Science Department, National Open University of Nigeria The need for online education has increased significantly. People now prefer to work to fulfill the necessities of life and pursue education to advance their skills because of the rising difficulty. This quest increases the demand for distance education thereby raising questions about how distance learning institutions can effectively assist their learners. Employment of Artificial Intelligence (AI) tools will not only provide solutions but also improve and render effective service and support to learners. AI-driven tools such as personalized or adaptive learning and chatbots for learner support have significantly helped to improve efficiency in virtual environments. This research aims to investigate how National Open University of Nigeria (NOUN) students view the contribution of AI tools in enhancing social interaction in their virtual learning environment. The study seeks to determine the requirements, inclinations, and challenges related to social interaction in the online learning space and explore how AI-powered solutions might effectively address these challenges to create a more dynamic and engaging learning environment. A survey was conducted to ascertain the level of awareness among the learners on the use of these tools, the challenges related to social interaction in online space and explore the ways AI-powered tools can effectively address issues in the learning environment to create a more dynamic and engaging learning environment. This study has identified that a greater number of learners in NOUN have little or no knowledge of the availability of these tools as well as how they can effectively use it. The level of awareness of the learners on the use of these tools is low. The study found 27.5% awareness and usage of AI tools provided by the institution. Several platforms were identified by respondents; however, ChatGPT was the most widely used AI platform. The study also discusses the importance of AI tools in enhancing collaboration and social engagement among learners. It identifies the challenges in integrating AI in Education and provides possible solutions to the challenges. https://journals.abuad.edu.ng/index.php/ajerd/article/view/397Online LearningSocial EngagementPersonalized LearningAI-driven Tools
spellingShingle Christiana Uchenna Ezeanya
Jane Ada Ukaigwe
Ignatius Nwoyibe Ogbaga
Adako Kwanashie
Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective
ABUAD Journal of Engineering Research and Development
Online Learning
Social Engagement
Personalized Learning
AI-driven Tools
title Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective
title_full Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective
title_fullStr Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective
title_full_unstemmed Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective
title_short Enhancing Social Engagement among Online Learners' Using AI-Driven Tools: National Open University of Nigeria Leaners' Perspective
title_sort enhancing social engagement among online learners using ai driven tools national open university of nigeria leaners perspective
topic Online Learning
Social Engagement
Personalized Learning
AI-driven Tools
url https://journals.abuad.edu.ng/index.php/ajerd/article/view/397
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