Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study

BackgroundThe use of extended reality (XR) technologies in health care can potentially address some of the significant resource and time constraints related to delivering training for health care professionals. While substantial progress in realizing this potential has been m...

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Main Authors: Katherine Hiley, Zanib Bi-Mohammad, Luke Taylor, Rebecca Burgess-Dawson, Dominic Patterson, Devon Puttick-Whiteman, Christopher Gay, Janette Hiscoe, Chris Munsch, Sally Richardson, Mark Knowles-Lee, Celia Beecham, Neil Ralph, Arunangsu Chatterjee, Ryan Mathew, Faisal Mushtaq
Format: Article
Language:English
Published: JMIR Publications 2025-04-01
Series:JMIR Medical Education
Online Access:https://mededu.jmir.org/2025/1/e64619
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author Katherine Hiley
Zanib Bi-Mohammad
Luke Taylor
Rebecca Burgess-Dawson
Dominic Patterson
Devon Puttick-Whiteman
Christopher Gay
Janette Hiscoe
Chris Munsch
Sally Richardson
Mark Knowles-Lee
Celia Beecham
Neil Ralph
Arunangsu Chatterjee
Ryan Mathew
Faisal Mushtaq
author_facet Katherine Hiley
Zanib Bi-Mohammad
Luke Taylor
Rebecca Burgess-Dawson
Dominic Patterson
Devon Puttick-Whiteman
Christopher Gay
Janette Hiscoe
Chris Munsch
Sally Richardson
Mark Knowles-Lee
Celia Beecham
Neil Ralph
Arunangsu Chatterjee
Ryan Mathew
Faisal Mushtaq
author_sort Katherine Hiley
collection DOAJ
description BackgroundThe use of extended reality (XR) technologies in health care can potentially address some of the significant resource and time constraints related to delivering training for health care professionals. While substantial progress in realizing this potential has been made across several domains, including surgery, anatomy, and rehabilitation, the implementation of XR in mental health training, where nuanced humanistic interactions are central, has lagged. ObjectiveGiven the growing societal and health care service need for trained mental health and care workers, coupled with the heterogeneity of exposure during training and the shortage of placement opportunities, we explored the feasibility and utility of a novel XR tool for mental health consultation training. Specifically, we set out to evaluate a training simulation created through collaboration among software developers, clinicians, and learning technologists, in which users interact with a virtual patient, “Stacey,” through a virtual reality or augmented reality head-mounted display. The tool was designed to provide trainee health care professionals with an immersive experience of a consultation with a patient presenting with perinatal mental health symptoms. Users verbally interacted with the patient, and a human instructor selected responses from a repository of prerecorded voice-acted clips. MethodsIn a pilot experiment, we confirmed the face validity and usability of this platform for perinatal and primary care training with subject-matter experts. In our follow-up experiment, we delivered personalized 1-hour training sessions to 123 participants, comprising mental health nursing trainees, general practitioner doctors in training, and students in psychology and medicine. This phase involved a comprehensive evaluation focusing on usability, validity, and both cognitive and affective learning outcomes. ResultsWe found significant enhancements in learning metrics across all participant groups. Notably, there was a marked increase in understanding (P<.001) and motivation (P<.001), coupled with decreased anxiety related to mental health consultations (P<.001). There were also significant improvements to considerations toward careers in perinatal mental health (P<.001). ConclusionsOur findings show, for the first time, that XR can be used to provide an effective, standardized, and reproducible tool for trainees to develop their mental health consultation skills. We suggest that XR could provide a solution to overcoming the current resource challenges associated with equipping current and future health care professionals, which are likely to be exacerbated by workforce expansion plans.
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spelling doaj-art-2661bbbcc3e64dfd92008f22f6aaa1452025-08-20T03:04:26ZengJMIR PublicationsJMIR Medical Education2369-37622025-04-0111e6461910.2196/64619Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation StudyKatherine Hileyhttps://orcid.org/0009-0000-1824-3850Zanib Bi-Mohammadhttps://orcid.org/0000-0001-9382-6829Luke Taylorhttps://orcid.org/0009-0006-7246-5116Rebecca Burgess-Dawsonhttps://orcid.org/0000-0001-6391-4019Dominic Pattersonhttps://orcid.org/0009-0007-8274-2030Devon Puttick-Whitemanhttps://orcid.org/0009-0000-2321-7200Christopher Gayhttps://orcid.org/0000-0002-8223-741XJanette Hiscoehttps://orcid.org/0009-0007-8904-709XChris Munschhttps://orcid.org/0000-0002-3204-2112Sally Richardsonhttps://orcid.org/0009-0009-3293-1065Mark Knowles-Leehttps://orcid.org/0009-0007-0467-5960Celia Beechamhttps://orcid.org/0009-0003-8752-9002Neil Ralphhttps://orcid.org/0009-0002-8948-4437Arunangsu Chatterjeehttps://orcid.org/0000-0002-9506-6007Ryan Mathewhttps://orcid.org/0000-0002-2609-9876Faisal Mushtaqhttps://orcid.org/0000-0001-7881-1127 BackgroundThe use of extended reality (XR) technologies in health care can potentially address some of the significant resource and time constraints related to delivering training for health care professionals. While substantial progress in realizing this potential has been made across several domains, including surgery, anatomy, and rehabilitation, the implementation of XR in mental health training, where nuanced humanistic interactions are central, has lagged. ObjectiveGiven the growing societal and health care service need for trained mental health and care workers, coupled with the heterogeneity of exposure during training and the shortage of placement opportunities, we explored the feasibility and utility of a novel XR tool for mental health consultation training. Specifically, we set out to evaluate a training simulation created through collaboration among software developers, clinicians, and learning technologists, in which users interact with a virtual patient, “Stacey,” through a virtual reality or augmented reality head-mounted display. The tool was designed to provide trainee health care professionals with an immersive experience of a consultation with a patient presenting with perinatal mental health symptoms. Users verbally interacted with the patient, and a human instructor selected responses from a repository of prerecorded voice-acted clips. MethodsIn a pilot experiment, we confirmed the face validity and usability of this platform for perinatal and primary care training with subject-matter experts. In our follow-up experiment, we delivered personalized 1-hour training sessions to 123 participants, comprising mental health nursing trainees, general practitioner doctors in training, and students in psychology and medicine. This phase involved a comprehensive evaluation focusing on usability, validity, and both cognitive and affective learning outcomes. ResultsWe found significant enhancements in learning metrics across all participant groups. Notably, there was a marked increase in understanding (P<.001) and motivation (P<.001), coupled with decreased anxiety related to mental health consultations (P<.001). There were also significant improvements to considerations toward careers in perinatal mental health (P<.001). ConclusionsOur findings show, for the first time, that XR can be used to provide an effective, standardized, and reproducible tool for trainees to develop their mental health consultation skills. We suggest that XR could provide a solution to overcoming the current resource challenges associated with equipping current and future health care professionals, which are likely to be exacerbated by workforce expansion plans.https://mededu.jmir.org/2025/1/e64619
spellingShingle Katherine Hiley
Zanib Bi-Mohammad
Luke Taylor
Rebecca Burgess-Dawson
Dominic Patterson
Devon Puttick-Whiteman
Christopher Gay
Janette Hiscoe
Chris Munsch
Sally Richardson
Mark Knowles-Lee
Celia Beecham
Neil Ralph
Arunangsu Chatterjee
Ryan Mathew
Faisal Mushtaq
Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study
JMIR Medical Education
title Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study
title_full Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study
title_fullStr Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study
title_full_unstemmed Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study
title_short Extended Reality–Enhanced Mental Health Consultation Training: Quantitative Evaluation Study
title_sort extended reality enhanced mental health consultation training quantitative evaluation study
url https://mededu.jmir.org/2025/1/e64619
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