Understanding the connection between hospital goals and patient and family engagement: A scoping review.
The person-centered care movement has influenced hospitals to make patient and family engagement (PE) an explicit commitment in their strategic plans. This is often reflected in mission, vision, and value (MVV) statements, which are organizational artifacts intended to influence the attitudes, belie...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Public Library of Science (PLoS)
2023-01-01
|
| Series: | PLoS ONE |
| Online Access: | https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0293013&type=printable |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832540094836244480 |
|---|---|
| author | Umair Majid Carolyn Steele Gray Marianne Saragosa Pia Kontos Kerry Kuluski |
| author_facet | Umair Majid Carolyn Steele Gray Marianne Saragosa Pia Kontos Kerry Kuluski |
| author_sort | Umair Majid |
| collection | DOAJ |
| description | The person-centered care movement has influenced hospitals to make patient and family engagement (PE) an explicit commitment in their strategic plans. This is often reflected in mission, vision, and value (MVV) statements, which are organizational artifacts intended to influence the attitudes, beliefs, and actions of hospital teams and employees because of their saliency in organizational documents and communications. Previous research has found that organizational goals for PE, like those articulated in MVV statements, can lead to effective and meaningful PE. However, a deeper understanding of how and under which circumstances MVV statements encourage and promote PE practices is needed. A scoping review was conducted to understand the connection between hospital PE goals (such as MVV statements) and PE processes and practices. The research question was: what is known about how hospital MVV statements relate to PE processes and activities? Following Arksey and O'Malley's scoping review approach, 27 articles were identified as relevant to the research question. These articles revealed five strategies that help realize hospital PE goals: communicating organizational goals; aligning documents that convey organizational goals; aligning organizational processes to support PE; providing employees with resources and support; and motivating and empowering employees to integrate PE into their work. We discuss the implications of misalignment between hospital goals and practices, which reduce team and individual motivation toward hospital PE goals. |
| format | Article |
| id | doaj-art-26008e5bc12e44bba2c4c5d04efdcd98 |
| institution | Kabale University |
| issn | 1932-6203 |
| language | English |
| publishDate | 2023-01-01 |
| publisher | Public Library of Science (PLoS) |
| record_format | Article |
| series | PLoS ONE |
| spelling | doaj-art-26008e5bc12e44bba2c4c5d04efdcd982025-02-05T05:32:35ZengPublic Library of Science (PLoS)PLoS ONE1932-62032023-01-011810e029301310.1371/journal.pone.0293013Understanding the connection between hospital goals and patient and family engagement: A scoping review.Umair MajidCarolyn Steele GrayMarianne SaragosaPia KontosKerry KuluskiThe person-centered care movement has influenced hospitals to make patient and family engagement (PE) an explicit commitment in their strategic plans. This is often reflected in mission, vision, and value (MVV) statements, which are organizational artifacts intended to influence the attitudes, beliefs, and actions of hospital teams and employees because of their saliency in organizational documents and communications. Previous research has found that organizational goals for PE, like those articulated in MVV statements, can lead to effective and meaningful PE. However, a deeper understanding of how and under which circumstances MVV statements encourage and promote PE practices is needed. A scoping review was conducted to understand the connection between hospital PE goals (such as MVV statements) and PE processes and practices. The research question was: what is known about how hospital MVV statements relate to PE processes and activities? Following Arksey and O'Malley's scoping review approach, 27 articles were identified as relevant to the research question. These articles revealed five strategies that help realize hospital PE goals: communicating organizational goals; aligning documents that convey organizational goals; aligning organizational processes to support PE; providing employees with resources and support; and motivating and empowering employees to integrate PE into their work. We discuss the implications of misalignment between hospital goals and practices, which reduce team and individual motivation toward hospital PE goals.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0293013&type=printable |
| spellingShingle | Umair Majid Carolyn Steele Gray Marianne Saragosa Pia Kontos Kerry Kuluski Understanding the connection between hospital goals and patient and family engagement: A scoping review. PLoS ONE |
| title | Understanding the connection between hospital goals and patient and family engagement: A scoping review. |
| title_full | Understanding the connection between hospital goals and patient and family engagement: A scoping review. |
| title_fullStr | Understanding the connection between hospital goals and patient and family engagement: A scoping review. |
| title_full_unstemmed | Understanding the connection between hospital goals and patient and family engagement: A scoping review. |
| title_short | Understanding the connection between hospital goals and patient and family engagement: A scoping review. |
| title_sort | understanding the connection between hospital goals and patient and family engagement a scoping review |
| url | https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0293013&type=printable |
| work_keys_str_mv | AT umairmajid understandingtheconnectionbetweenhospitalgoalsandpatientandfamilyengagementascopingreview AT carolynsteelegray understandingtheconnectionbetweenhospitalgoalsandpatientandfamilyengagementascopingreview AT mariannesaragosa understandingtheconnectionbetweenhospitalgoalsandpatientandfamilyengagementascopingreview AT piakontos understandingtheconnectionbetweenhospitalgoalsandpatientandfamilyengagementascopingreview AT kerrykuluski understandingtheconnectionbetweenhospitalgoalsandpatientandfamilyengagementascopingreview |