Improving service quality and commitment to the profession through strengthening Organizational Citizenship Behavior (OCB), job satisfaction and self-efficacy

Improving service quality and commitment to the profession through strengthening Organizational Citizenship Behavior (OCB), job satisfaction and self-efficacy

Abstract : This study aims to analyze the improvement of service quality and commitment to the profession through strengthening Organizational Citizenship Behavior (OCB), job satisfaction, and self-efficacy. Optimal service quality and commitment to the profession are key factors in improving organ...

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Bibliographic Details
Main Authors: Ichawani Siti Utami, Didik Notosudjono, Widodo Sunaryo
Format: Article
Language:Arabic
Published: Yayasan Pendidikan Islam dan Multikultural 2024-10-01
Series:International Journal of Islamic Education, Research and Multiculturalism
Subjects:
Organizational Citizenship Behavior (OCB),
Service Quality,
Commitment to Profession
Online Access:https://journal.yaspim.org/index.php/IJIERM/article/view/377
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