OPERATIONAL COMMUNICATIONS PROCESS AND PERFORMANCE: ROLE OF LEAN SIX SIGMA CRITICAL SUCCESS FACTORS
The study aimed to examine how success factors of six sigma impact operations performance by analysing the operations communications process. For this purpose, data was collected through a self-administered questionnaire from 300 employees of the service industry using the purposive sampling techni...
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| Main Authors: | Vimala Venugopal Muthuswamy, Dr. D. Dilip |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Regional Association for Security and crisis management, Belgrade, Serbia
2024-04-01
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| Series: | Operational Research in Engineering Sciences: Theory and Applications |
| Subjects: | |
| Online Access: | https://oresta.org/menu-script/index.php/oresta/article/view/695 |
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