Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes

Data is considered as the most important element in open banking processes and services. Therefore, it is necessary to pay attention to various aspects of the quality of this data in order to provide appropriate and expected services to customers. Accordingly, in this research, various dimensions th...

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Main Authors: Hamid Hassani, Hamid Reza Khedmatgozar, Farideh Farahnak
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2025-02-01
Series:Iranian Journal of Information Processing & Management
Subjects:
Online Access:https://jipm.irandoc.ac.ir/article_722060_78ac8b8b3cc81663eacc90d7c969fa70.pdf
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author Hamid Hassani
Hamid Reza Khedmatgozar
Farideh Farahnak
author_facet Hamid Hassani
Hamid Reza Khedmatgozar
Farideh Farahnak
author_sort Hamid Hassani
collection DOAJ
description Data is considered as the most important element in open banking processes and services. Therefore, it is necessary to pay attention to various aspects of the quality of this data in order to provide appropriate and expected services to customers. Accordingly, in this research, various dimensions that represent different aspects of data quality were investigated in the field of open banking. This research has been done in two main steps, Delphi method and pairwise comparisons method. In the first step, based on the Delphi method, various dimensions of data quality in open banking were extracted, and in the next step using the pairwise comparisons method, the importance of each of these dimensions was assessed relative to each other, and the most important dimensions were determined. Based on the results obtained from these two methods, the importance of eleven dimensions of data quality in this field was determined. The best overall weighted averages were related to dimensions accuracy, accessibility, relevancy, timeliness, consistency, security, interpretability, reputation, believability, ease of understanding, and value-added, respectively. Banks and fintechs providing open banking services can consider these dimensions in assessing the quality of their data in order to provide better services.
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spelling doaj-art-252c42971e4846efae34a796a31589b92025-08-20T01:52:49ZfasIranian Research Institute for Information and TechnologyIranian Journal of Information Processing & Management2251-82232251-82312025-02-0140ویژه نامه انگلیسی310.22034/jipm.2024.2025028.1581722060Assessing the Importance of Various Dimensions of Data Quality in Open Banking ProcessesHamid Hassani0Hamid Reza Khedmatgozar1Farideh Farahnak2Information Technology Department. Iranian Research Institute for Information Science and Technology (IranDoc), Tehran. IranIranian Research Institute for Information Science and Technology (IranDoc)University of Isfahan,; Isfahan,, IranData is considered as the most important element in open banking processes and services. Therefore, it is necessary to pay attention to various aspects of the quality of this data in order to provide appropriate and expected services to customers. Accordingly, in this research, various dimensions that represent different aspects of data quality were investigated in the field of open banking. This research has been done in two main steps, Delphi method and pairwise comparisons method. In the first step, based on the Delphi method, various dimensions of data quality in open banking were extracted, and in the next step using the pairwise comparisons method, the importance of each of these dimensions was assessed relative to each other, and the most important dimensions were determined. Based on the results obtained from these two methods, the importance of eleven dimensions of data quality in this field was determined. The best overall weighted averages were related to dimensions accuracy, accessibility, relevancy, timeliness, consistency, security, interpretability, reputation, believability, ease of understanding, and value-added, respectively. Banks and fintechs providing open banking services can consider these dimensions in assessing the quality of their data in order to provide better services.https://jipm.irandoc.ac.ir/article_722060_78ac8b8b3cc81663eacc90d7c969fa70.pdfopen bankingdata qualitydelphi methodpairwise comparisons
spellingShingle Hamid Hassani
Hamid Reza Khedmatgozar
Farideh Farahnak
Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes
Iranian Journal of Information Processing & Management
open banking
data quality
delphi method
pairwise comparisons
title Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes
title_full Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes
title_fullStr Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes
title_full_unstemmed Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes
title_short Assessing the Importance of Various Dimensions of Data Quality in Open Banking Processes
title_sort assessing the importance of various dimensions of data quality in open banking processes
topic open banking
data quality
delphi method
pairwise comparisons
url https://jipm.irandoc.ac.ir/article_722060_78ac8b8b3cc81663eacc90d7c969fa70.pdf
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