ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING

In today's market conditions, when the quality of education services become one of the most important factors for choosing the education institution it is crucial to assess the internal environment of the university, to find out the level of satisfaction of students as chief customers. The Russ...

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Main Authors: Nikolay N. Gagiev, Ekaterina A. Pirozhenko, Evgeniya V. Shubenkova
Format: Article
Language:Russian
Published: Plekhanov Russian University of Economics 2017-09-01
Series:Вестник Российского экономического университета имени Г. В. Плеханова
Subjects:
Online Access:https://vest.rea.ru/jour/article/view/219
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author Nikolay N. Gagiev
Ekaterina A. Pirozhenko
Evgeniya V. Shubenkova
author_facet Nikolay N. Gagiev
Ekaterina A. Pirozhenko
Evgeniya V. Shubenkova
author_sort Nikolay N. Gagiev
collection DOAJ
description In today's market conditions, when the quality of education services become one of the most important factors for choosing the education institution it is crucial to assess the internal environment of the university, to find out the level of satisfaction of students as chief customers. The Russian Plekhanov University of Economics has adopted the Strategy of Education Quality Guarantee, on the basis of which the authors using their own methodology surveyed students in order to find the level of their satisfaction with teaching quality. The article drew the conclusions about the correlation between students' attendance and their results and between students' attendance and their marks. The criteria were identified under which lecturers got max and min grade on the basis of students' assessment at the Russian Plekhanov University of Economics.
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issn 2413-2829
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publishDate 2017-09-01
publisher Plekhanov Russian University of Economics
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series Вестник Российского экономического университета имени Г. В. Плеханова
spelling doaj-art-2517757e5d9949959707eb275fdfd2552025-08-20T03:20:25ZrusPlekhanov Russian University of EconomicsВестник Российского экономического университета имени Г. В. Плеханова2413-28292587-92512017-09-0106111910.21686/2413-2829-2016-6-11-19218ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISINGNikolay N. Gagiev0Ekaterina A. Pirozhenko1Evgeniya V. Shubenkova2Plekhanov Russian University of EconomicsPlekhanov Russian University of EconomicsPlekhanov Russian University of EconomicsIn today's market conditions, when the quality of education services become one of the most important factors for choosing the education institution it is crucial to assess the internal environment of the university, to find out the level of satisfaction of students as chief customers. The Russian Plekhanov University of Economics has adopted the Strategy of Education Quality Guarantee, on the basis of which the authors using their own methodology surveyed students in order to find the level of their satisfaction with teaching quality. The article drew the conclusions about the correlation between students' attendance and their results and between students' attendance and their marks. The criteria were identified under which lecturers got max and min grade on the basis of students' assessment at the Russian Plekhanov University of Economics.https://vest.rea.ru/jour/article/view/219quality of education workuniversity competitivenesslecturers' rangingeducational programthe faculty
spellingShingle Nikolay N. Gagiev
Ekaterina A. Pirozhenko
Evgeniya V. Shubenkova
ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING
Вестник Российского экономического университета имени Г. В. Плеханова
quality of education work
university competitiveness
lecturers' ranging
educational program
the faculty
title ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING
title_full ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING
title_fullStr ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING
title_full_unstemmed ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING
title_short ASSESSING THE LEARNERS' SATISFACTION WITH TEACHING QUALITY AS A FACTOR OF UNIVERSITY COMPETITIVENESS RAISING
title_sort assessing the learners satisfaction with teaching quality as a factor of university competitiveness raising
topic quality of education work
university competitiveness
lecturers' ranging
educational program
the faculty
url https://vest.rea.ru/jour/article/view/219
work_keys_str_mv AT nikolayngagiev assessingthelearnerssatisfactionwithteachingqualityasafactorofuniversitycompetitivenessraising
AT ekaterinaapirozhenko assessingthelearnerssatisfactionwithteachingqualityasafactorofuniversitycompetitivenessraising
AT evgeniyavshubenkova assessingthelearnerssatisfactionwithteachingqualityasafactorofuniversitycompetitivenessraising