Assessing the impact of sustainable logistics service quality on relationship quality: Survey-based evidence in Egypt
Logistics services support customer-relationship building in the supply chain and help the buying companies establish and maintain a sustainable competitive advantage. To empirically quantify the effect, we introduce the Sustainable Logistics Service Quality (SLSQ) scale and measure the impact of SL...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2022-07-01
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| Series: | Cleaner Logistics and Supply Chain |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772390922000099 |
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