The Impact of Organizational Citizenship Behavior, Employee Engagement, and Managerial Decision-Making on the Microfinance Institutions Performance

The Impact of Organizational Citizenship Behavior, Employee Engagement, and Managerial Decision-Making on the Microfinance Institutions Performance

This study examines the impact of employee organizational citizenship behavior (OCB) and engagement on the performance of microfinance institutions, with a focus on the moderating role of managerial decision-making. Data were collected from 100 key microfinance institutions employees in Greater Band...

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Bibliographic Details
Main Authors: Donni Junipriansa, Ganjar Mohamad Disastra
Format: Article
Language:Indonesian
Published: Universitas 17 Agustus 1945 (UNTAG) Semarang 2025-01-01
Series:Media Ekonomi dan Manajemen
Subjects:
organizational citizenship behavior (ocb), employee engagement, managerial decision-making, microfinance institutions performance
Online Access:https://jurnal.untagsmg.ac.id/index.php/fe/article/view/5496
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