The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling

The objective of this study is to apply the cocreation initiative as a marketing tool in the context of university undergraduate programs. Considering that cocreation is a practice that involves stakeholders in different phases of product production or service, this research analyzes the interaction...

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Main Authors: Odette Pantoja Díaz, Gabriela Ribes-Giner, María Rosario Perello-Marin
Format: Article
Language:English
Published: Wiley 2016-01-01
Series:Abstract and Applied Analysis
Online Access:http://dx.doi.org/10.1155/2016/3729791
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author Odette Pantoja Díaz
Gabriela Ribes-Giner
María Rosario Perello-Marin
author_facet Odette Pantoja Díaz
Gabriela Ribes-Giner
María Rosario Perello-Marin
author_sort Odette Pantoja Díaz
collection DOAJ
description The objective of this study is to apply the cocreation initiative as a marketing tool in the context of university undergraduate programs. Considering that cocreation is a practice that involves stakeholders in different phases of product production or service, this research analyzes the interactions between some of the factors during the cocreation process as students collaborate with the university. These factors are participation, communication, cocreation, and satisfaction, and this study focuses on how they fuse together at the moment of cocreation. After a literature review, which supplied the basis for creating a model, we used exploratory and confirmatory factor analysis and structural equation modeling to validate the hypothesized relations between the variables; finally, the proposed cocreation model was verified. The results could empower academic institutions to develop managerial strategies in order to increase students’ collaboration and satisfaction.
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issn 1085-3375
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publishDate 2016-01-01
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series Abstract and Applied Analysis
spelling doaj-art-24ab937c1dc44db087827a515b33e3a42025-02-03T06:07:22ZengWileyAbstract and Applied Analysis1085-33751687-04092016-01-01201610.1155/2016/37297913729791The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation ModelingOdette Pantoja Díaz0Gabriela Ribes-Giner1María Rosario Perello-Marin2Facultad de Administración y Dirección de Empresas, Universidad Politécnica de Valencia, Camino de Vera, s/n, 46022 Valencia, SpainFacultad de Administración y Dirección de Empresas, Universidad Politécnica de Valencia, Camino de Vera, s/n, 46022 Valencia, SpainFacultad de Administración y Dirección de Empresas, Universidad Politécnica de Valencia, Camino de Vera, s/n, 46022 Valencia, SpainThe objective of this study is to apply the cocreation initiative as a marketing tool in the context of university undergraduate programs. Considering that cocreation is a practice that involves stakeholders in different phases of product production or service, this research analyzes the interactions between some of the factors during the cocreation process as students collaborate with the university. These factors are participation, communication, cocreation, and satisfaction, and this study focuses on how they fuse together at the moment of cocreation. After a literature review, which supplied the basis for creating a model, we used exploratory and confirmatory factor analysis and structural equation modeling to validate the hypothesized relations between the variables; finally, the proposed cocreation model was verified. The results could empower academic institutions to develop managerial strategies in order to increase students’ collaboration and satisfaction.http://dx.doi.org/10.1155/2016/3729791
spellingShingle Odette Pantoja Díaz
Gabriela Ribes-Giner
María Rosario Perello-Marin
The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling
Abstract and Applied Analysis
title The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling
title_full The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling
title_fullStr The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling
title_full_unstemmed The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling
title_short The Impact of Cocreation on the Student Satisfaction: Analysis through Structural Equation Modeling
title_sort impact of cocreation on the student satisfaction analysis through structural equation modeling
url http://dx.doi.org/10.1155/2016/3729791
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