GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework

The arms race in generative artificial intelligence and artificial intelligence has transformed digital markets, with artificial-intelligence-powered platforms projected to drive market growth to nearly $740 billion by 2030. However, scholarly understanding of how these technologies affect platform...

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Main Author: Caroline Azionya
Format: Article
Language:English
Published: University of Johannesburg 2025-05-01
Series:Communicare
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Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/3140
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author Caroline Azionya
author_facet Caroline Azionya
author_sort Caroline Azionya
collection DOAJ
description The arms race in generative artificial intelligence and artificial intelligence has transformed digital markets, with artificial-intelligence-powered platforms projected to drive market growth to nearly $740 billion by 2030. However, scholarly understanding of how these technologies affect platform competition remains limited. This article explores how generative pre-trained transformers influence digital superintermediaries’ market power and examines whether generative artificial intelligence capabilities reinforce or challenge existing platform dominance. Using a conceptual literature analysis of platforms and artificial intelligence development patterns, the research uncovers a critical paradox: While generative pre-trained transformers represent revolutionary advancement, they create novel forms of artificial intelligence market concentration. The findings reveal how digital superintermediaries leverage artificial-intelligence-powered platforms through control over computational resources and data access, creating self-reinforcing cycles of artificial intelligence capability enhancement. This research demonstrates how artificial intelligence capabilities, particularly generative pre-trained transformers, create new mechanisms of market power consolidation, suggesting the need for innovative regulatory approaches that address the unique characteristics of generative artificial-intelligence-enhanced digital multisided platforms.
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spelling doaj-art-247ced2fe69a4c87bbd3b23e73d380922025-08-20T02:12:46ZengUniversity of JohannesburgCommunicare0259-00692957-79502025-05-0144110.36615/wfx19633GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual frameworkCaroline Azionya0https://orcid.org/0000-0003-1051-274XUniversity of Johannesburg The arms race in generative artificial intelligence and artificial intelligence has transformed digital markets, with artificial-intelligence-powered platforms projected to drive market growth to nearly $740 billion by 2030. However, scholarly understanding of how these technologies affect platform competition remains limited. This article explores how generative pre-trained transformers influence digital superintermediaries’ market power and examines whether generative artificial intelligence capabilities reinforce or challenge existing platform dominance. Using a conceptual literature analysis of platforms and artificial intelligence development patterns, the research uncovers a critical paradox: While generative pre-trained transformers represent revolutionary advancement, they create novel forms of artificial intelligence market concentration. The findings reveal how digital superintermediaries leverage artificial-intelligence-powered platforms through control over computational resources and data access, creating self-reinforcing cycles of artificial intelligence capability enhancement. This research demonstrates how artificial intelligence capabilities, particularly generative pre-trained transformers, create new mechanisms of market power consolidation, suggesting the need for innovative regulatory approaches that address the unique characteristics of generative artificial-intelligence-enhanced digital multisided platforms. https://journals.uj.ac.za/index.php/jcsa/article/view/3140Artificial intelligence AI market concentrationAI-powered platformsdigital superintermediariesgenerative AIgenerative pre-trained transformers (GPTs)
spellingShingle Caroline Azionya
GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework
Communicare
Artificial intelligence
AI market concentration
AI-powered platforms
digital superintermediaries
generative AI
generative pre-trained transformers (GPTs)
title GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework
title_full GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework
title_fullStr GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework
title_full_unstemmed GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework
title_short GPTs and digital superintermediaries: dynamics, dilemmas, dangers of generative AI – a conceptual framework
title_sort gpts and digital superintermediaries dynamics dilemmas dangers of generative ai a conceptual framework
topic Artificial intelligence
AI market concentration
AI-powered platforms
digital superintermediaries
generative AI
generative pre-trained transformers (GPTs)
url https://journals.uj.ac.za/index.php/jcsa/article/view/3140
work_keys_str_mv AT carolineazionya gptsanddigitalsuperintermediariesdynamicsdilemmasdangersofgenerativeaiaconceptualframework