Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application

The emergence of the Covid-19  pandemic and the progress of industry 4.0. The developments encourage the government to digitize public administration services. The Jember Regency Personnel and Human Resources Development Agency (BKSDM) therefore launched a web-based application named J-SiLAKON (Jemb...

Full description

Saved in:
Bibliographic Details
Main Authors: Washiqotul Fu’adah, Rofiq Hidayat
Format: Article
Language:English
Published: Universitas Gadjah Mada 2024-07-01
Series:IJCCS (Indonesian Journal of Computing and Cybernetics Systems)
Subjects:
Online Access:https://jurnal.ugm.ac.id/ijccs/article/view/98298
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850197560376950784
author Washiqotul Fu’adah
Rofiq Hidayat
author_facet Washiqotul Fu’adah
Rofiq Hidayat
author_sort Washiqotul Fu’adah
collection DOAJ
description The emergence of the Covid-19  pandemic and the progress of industry 4.0. The developments encourage the government to digitize public administration services. The Jember Regency Personnel and Human Resources Development Agency (BKSDM) therefore launched a web-based application named J-SiLAKON (Jember Online Personnel Services System) for study assignments to increase effectiveness and efficiency in providing services, and to encourage good governance. This research examines the effectiveness of the transformation of ASN learning task administration services through J-SiLAKON at the Jember Regency Education Office. By Using a qualitative case study approach, data were collected through semi-structured interviews, passive observation, and primary documentation involving J-SiLAKON operators and staff from the Teachers and Education Personnel Division. The analysis of data involved condensation, presentation, and conclusion drawing, with triangulation to ensure data validity. Results showed that J-SiLAKON is easy to learn, control, understand, and use, thus improving users' proficiency in performing their duties. It provided significant benefits, including faster work, improved employee performance, increased productivity, and more effective administrative services. Overall, the J-SiLAKON application improves the efficiency, productivity and transparency of ASN study assignment administration services at the Education Office, meeting user expectations and improving the performance of the Education office.
format Article
id doaj-art-23480dbac44b4a7a97d16b43f7061cdf
institution OA Journals
issn 1978-1520
2460-7258
language English
publishDate 2024-07-01
publisher Universitas Gadjah Mada
record_format Article
series IJCCS (Indonesian Journal of Computing and Cybernetics Systems)
spelling doaj-art-23480dbac44b4a7a97d16b43f7061cdf2025-08-20T02:13:07ZengUniversitas Gadjah MadaIJCCS (Indonesian Journal of Computing and Cybernetics Systems)1978-15202460-72582024-07-0118310.22146/ijccs.9829836247Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON ApplicationWashiqotul Fu’adah0Rofiq Hidayat1Faculty of Tarbiyah and Teacher Science, Kiai Haji Achmad Siddiq State Islamic University (UIN) of JemberFaculty of Tarbiyah and Teacher Science, Kiai Haji Achmad Siddiq State Islamic University (UIN) of JemberThe emergence of the Covid-19  pandemic and the progress of industry 4.0. The developments encourage the government to digitize public administration services. The Jember Regency Personnel and Human Resources Development Agency (BKSDM) therefore launched a web-based application named J-SiLAKON (Jember Online Personnel Services System) for study assignments to increase effectiveness and efficiency in providing services, and to encourage good governance. This research examines the effectiveness of the transformation of ASN learning task administration services through J-SiLAKON at the Jember Regency Education Office. By Using a qualitative case study approach, data were collected through semi-structured interviews, passive observation, and primary documentation involving J-SiLAKON operators and staff from the Teachers and Education Personnel Division. The analysis of data involved condensation, presentation, and conclusion drawing, with triangulation to ensure data validity. Results showed that J-SiLAKON is easy to learn, control, understand, and use, thus improving users' proficiency in performing their duties. It provided significant benefits, including faster work, improved employee performance, increased productivity, and more effective administrative services. Overall, the J-SiLAKON application improves the efficiency, productivity and transparency of ASN study assignment administration services at the Education Office, meeting user expectations and improving the performance of the Education office.https://jurnal.ugm.ac.id/ijccs/article/view/98298administrative service transformation, asn learning task, j-silakon application
spellingShingle Washiqotul Fu’adah
Rofiq Hidayat
Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application
IJCCS (Indonesian Journal of Computing and Cybernetics Systems)
administrative service transformation, asn learning task, j-silakon application
title Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application
title_full Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application
title_fullStr Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application
title_full_unstemmed Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application
title_short Transformation of State Civil Apparatus Learning Task Administration Services through the J-SiLAKON Application
title_sort transformation of state civil apparatus learning task administration services through the j silakon application
topic administrative service transformation, asn learning task, j-silakon application
url https://jurnal.ugm.ac.id/ijccs/article/view/98298
work_keys_str_mv AT washiqotulfuadah transformationofstatecivilapparatuslearningtaskadministrationservicesthroughthejsilakonapplication
AT rofiqhidayat transformationofstatecivilapparatuslearningtaskadministrationservicesthroughthejsilakonapplication