Managing an Unhappy Patient

A clinical study has noted that one out of six patients is perceived as “difficult” by clinicians. Not surprisingly, patient dissatisfaction has to do with multiple factors, both within and outside the control of the surgeon. In the present times of electronic information and ratings, managing diffi...

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Main Author: Viral Desai
Format: Article
Language:English
Published: Thieme Medical and Scientific Publishers Pvt. Ltd. 2021-10-01
Series:Indian Journal of Plastic Surgery
Subjects:
Online Access:http://www.thieme-connect.de/DOI/DOI?10.1055/s-0041-1739249
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author Viral Desai
author_facet Viral Desai
author_sort Viral Desai
collection DOAJ
description A clinical study has noted that one out of six patients is perceived as “difficult” by clinicians. Not surprisingly, patient dissatisfaction has to do with multiple factors, both within and outside the control of the surgeon. In the present times of electronic information and ratings, managing difficult patients is a critical skill—a patient's dissatisfactory review could adversely affect a practitioner's reputation built over years of meticulous practice. Patient expectations are often more pronounced in case of elective medical procedures such as hair transplants. The subject of managing an unhappy patient in the context of hair transplantation is, therefore, one that requires due enquiry and is the subject that this article seeks to explore.
format Article
id doaj-art-20c3fe3fcb564f80b423e69a652ca12c
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1998-376X
language English
publishDate 2021-10-01
publisher Thieme Medical and Scientific Publishers Pvt. Ltd.
record_format Article
series Indian Journal of Plastic Surgery
spelling doaj-art-20c3fe3fcb564f80b423e69a652ca12c2025-08-20T02:03:55ZengThieme Medical and Scientific Publishers Pvt. Ltd.Indian Journal of Plastic Surgery0970-03581998-376X2021-10-01540449550010.1055/s-0041-1739249Managing an Unhappy PatientViral Desai0Cosmetic Plastic Surgery and Laser Super specialities, Mumbai, Maharashtra, IndiaA clinical study has noted that one out of six patients is perceived as “difficult” by clinicians. Not surprisingly, patient dissatisfaction has to do with multiple factors, both within and outside the control of the surgeon. In the present times of electronic information and ratings, managing difficult patients is a critical skill—a patient's dissatisfactory review could adversely affect a practitioner's reputation built over years of meticulous practice. Patient expectations are often more pronounced in case of elective medical procedures such as hair transplants. The subject of managing an unhappy patient in the context of hair transplantation is, therefore, one that requires due enquiry and is the subject that this article seeks to explore.http://www.thieme-connect.de/DOI/DOI?10.1055/s-0041-1739249dissatisfieddisgruntleddisappointeddejected patients
spellingShingle Viral Desai
Managing an Unhappy Patient
Indian Journal of Plastic Surgery
dissatisfied
disgruntled
disappointed
dejected patients
title Managing an Unhappy Patient
title_full Managing an Unhappy Patient
title_fullStr Managing an Unhappy Patient
title_full_unstemmed Managing an Unhappy Patient
title_short Managing an Unhappy Patient
title_sort managing an unhappy patient
topic dissatisfied
disgruntled
disappointed
dejected patients
url http://www.thieme-connect.de/DOI/DOI?10.1055/s-0041-1739249
work_keys_str_mv AT viraldesai managinganunhappypatient