Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals
BackgroundThe COVID-19 pandemic has severely impacted global health, pervasively affecting the physical and mental wellbeing of individuals worldwide. As the pandemic continues, evaluating patient satisfaction within healthcare has become increasingly critical. This study examines the impact of supp...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2025-06-01
|
| Series: | Frontiers in Psychiatry |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyt.2025.1544384/full |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849422411360894976 |
|---|---|
| author | Dhuha Ahmed Al-Qaseer Mohammad Namazinia Fatemeh Hajiabadi Fatemeh Hajiabadi Seyyed Reza Mazloum Seyyed Reza Mazloum Ali A. Al-Fahham |
| author_facet | Dhuha Ahmed Al-Qaseer Mohammad Namazinia Fatemeh Hajiabadi Fatemeh Hajiabadi Seyyed Reza Mazloum Seyyed Reza Mazloum Ali A. Al-Fahham |
| author_sort | Dhuha Ahmed Al-Qaseer |
| collection | DOAJ |
| description | BackgroundThe COVID-19 pandemic has severely impacted global health, pervasively affecting the physical and mental wellbeing of individuals worldwide. As the pandemic continues, evaluating patient satisfaction within healthcare has become increasingly critical. This study examines the impact of supportive educational programs on patient satisfaction in COVID-19 wards in Najaf hospitals.MethodA randomized clinical trial involving 60 patients admitted to COVID-19 departments was conducted. The intervention group received a comprehensive supportive educational program upon hospital admission, while the control group received standard care. Participant satisfaction levels were measured using a translated and adapted version of Wolf’s Patient Satisfaction Instrument. Analysis was performed on demographic data and satisfaction scores through descriptive statistics and inferential tests using SPSS version 21.ResultsThe study revealed that the intervention group reported significantly higher satisfaction scores compared to the control group across all measured domains, including professional-technical care, trust, and patient education. These results suggest that supportive educational programs can significantly enhance patient satisfaction during hospitalization for COVID-19.ConclusionSupportive educational interventions are effective in improving patient satisfaction, which is an important metric for healthcare quality. This study indicates that supplementing standard care with educational and emotional support benefits patients, pointing toward the need for integrated care approaches that address both physical and psychological needs during pandemics. Future research could focus on long-term impacts and explore the potential for virtual implementation of similar programs.Clinical trial registrationhttps://irct.behdasht.gov.ir/trial/58407, identifier IRCT20140625018231N1. |
| format | Article |
| id | doaj-art-207b0820ea834abe9ff7479fc84c9fc8 |
| institution | Kabale University |
| issn | 1664-0640 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychiatry |
| spelling | doaj-art-207b0820ea834abe9ff7479fc84c9fc82025-08-20T03:31:06ZengFrontiers Media S.A.Frontiers in Psychiatry1664-06402025-06-011610.3389/fpsyt.2025.15443841544384Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitalsDhuha Ahmed Al-Qaseer0Mohammad Namazinia1Fatemeh Hajiabadi2Fatemeh Hajiabadi3Seyyed Reza Mazloum4Seyyed Reza Mazloum5Ali A. Al-Fahham6Department of Medical – Surgical Nursing, School of Nursing and Midwifery (MSC Student), Mashhad University of Medical Sciences, Mashhad, IranDepartment of Nursing, School of Nursing and Midwifery, Torbat Heydariyeh University of Medical Sciences, Torbat Heydariyeh, IranDepartment of Medical Surgical Nursing, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, IranNursing and Midwifery Care Research Center, Mashhad University of Medical Sciences, Mashhad, IranDepartment of Medical Surgical Nursing, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, IranNursing and Midwifery Care Research Center, Mashhad University of Medical Sciences, Mashhad, IranFaculty of Nursing, The University of Kufa, Najaf, IraqBackgroundThe COVID-19 pandemic has severely impacted global health, pervasively affecting the physical and mental wellbeing of individuals worldwide. As the pandemic continues, evaluating patient satisfaction within healthcare has become increasingly critical. This study examines the impact of supportive educational programs on patient satisfaction in COVID-19 wards in Najaf hospitals.MethodA randomized clinical trial involving 60 patients admitted to COVID-19 departments was conducted. The intervention group received a comprehensive supportive educational program upon hospital admission, while the control group received standard care. Participant satisfaction levels were measured using a translated and adapted version of Wolf’s Patient Satisfaction Instrument. Analysis was performed on demographic data and satisfaction scores through descriptive statistics and inferential tests using SPSS version 21.ResultsThe study revealed that the intervention group reported significantly higher satisfaction scores compared to the control group across all measured domains, including professional-technical care, trust, and patient education. These results suggest that supportive educational programs can significantly enhance patient satisfaction during hospitalization for COVID-19.ConclusionSupportive educational interventions are effective in improving patient satisfaction, which is an important metric for healthcare quality. This study indicates that supplementing standard care with educational and emotional support benefits patients, pointing toward the need for integrated care approaches that address both physical and psychological needs during pandemics. Future research could focus on long-term impacts and explore the potential for virtual implementation of similar programs.Clinical trial registrationhttps://irct.behdasht.gov.ir/trial/58407, identifier IRCT20140625018231N1.https://www.frontiersin.org/articles/10.3389/fpsyt.2025.1544384/fullCOVID-19patient satisfactionsupportive educational programrandomized clinical trialpsychological supporthealthcare quality |
| spellingShingle | Dhuha Ahmed Al-Qaseer Mohammad Namazinia Fatemeh Hajiabadi Fatemeh Hajiabadi Seyyed Reza Mazloum Seyyed Reza Mazloum Ali A. Al-Fahham Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals Frontiers in Psychiatry COVID-19 patient satisfaction supportive educational program randomized clinical trial psychological support healthcare quality |
| title | Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals |
| title_full | Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals |
| title_fullStr | Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals |
| title_full_unstemmed | Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals |
| title_short | Enhancing patient satisfaction in COVID-19 wards: a randomized controlled trial on the impact of supportive educational programs in Najaf hospitals |
| title_sort | enhancing patient satisfaction in covid 19 wards a randomized controlled trial on the impact of supportive educational programs in najaf hospitals |
| topic | COVID-19 patient satisfaction supportive educational program randomized clinical trial psychological support healthcare quality |
| url | https://www.frontiersin.org/articles/10.3389/fpsyt.2025.1544384/full |
| work_keys_str_mv | AT dhuhaahmedalqaseer enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals AT mohammadnamazinia enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals AT fatemehhajiabadi enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals AT fatemehhajiabadi enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals AT seyyedrezamazloum enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals AT seyyedrezamazloum enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals AT aliaalfahham enhancingpatientsatisfactionincovid19wardsarandomizedcontrolledtrialontheimpactofsupportiveeducationalprogramsinnajafhospitals |