Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model

This research study is the product of a comprehensive, profound, and objective diagnosis of the academic and administrative situation of the Faculty of Administrative Sciences and Tourism of the José Faustino Sánchez Carrión National University in Peru, which has allowed us to examine its management...

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Main Authors: Carlos Máximo Gonzales-Añorga, Julia Cecilia Yon-Delgado, Medalit Nieves Salcedo-Rodríguez, Mónica Rosario Yon-Delgado, Tito Edinson Quispe-Campos, Daniel Alberto Oswaldo Valenzuela-Narváez, Timoteo Solano-Armas, Viviana Inés Vellón Flores
Format: Article
Language:English
Published: University of New Mexico 2025-05-01
Series:Neutrosophic Sets and Systems
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Online Access:https://fs.unm.edu/NSS/09.%20Neutrosophic2-TupleLinguisticModel.pdf
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author Carlos Máximo Gonzales-Añorga
Julia Cecilia Yon-Delgado
Medalit Nieves Salcedo-Rodríguez
Mónica Rosario Yon-Delgado
Tito Edinson Quispe-Campos
Daniel Alberto Oswaldo Valenzuela-Narváez
Timoteo Solano-Armas
Viviana Inés Vellón Flores
author_facet Carlos Máximo Gonzales-Añorga
Julia Cecilia Yon-Delgado
Medalit Nieves Salcedo-Rodríguez
Mónica Rosario Yon-Delgado
Tito Edinson Quispe-Campos
Daniel Alberto Oswaldo Valenzuela-Narváez
Timoteo Solano-Armas
Viviana Inés Vellón Flores
author_sort Carlos Máximo Gonzales-Añorga
collection DOAJ
description This research study is the product of a comprehensive, profound, and objective diagnosis of the academic and administrative situation of the Faculty of Administrative Sciences and Tourism of the José Faustino Sánchez Carrión National University in Peru, which has allowed us to examine its management, the degree of efficiency, quality of training of academic schools and the factors that influence the quality of management. Quality in higher education is an important aspect to measure to guarantee the best results for our graduates in their professional lives within society. This paper aims to measure the quality of education in the aforementioned faculty, where the expected outcome is compared with the measured in reality, through a group of interviews. To facilitate assessment, a linguistic scale is used. On the other hand, the use of a triad of truthfulness, indeterminacy, and falseness allows us to deal explicitly with indeterminacy. That is why, for the processing of the collected data, we used the neutrosophic 2-tuple linguistic model.
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institution Kabale University
issn 2331-6055
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publisher University of New Mexico
record_format Article
series Neutrosophic Sets and Systems
spelling doaj-art-1ff7dcd18ee248e78700fff738c830992025-08-24T17:13:15ZengUniversity of New MexicoNeutrosophic Sets and Systems2331-60552331-608X2025-05-018499109Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple ModelCarlos Máximo Gonzales-AñorgaJulia Cecilia Yon-DelgadoMedalit Nieves Salcedo-RodríguezMónica Rosario Yon-DelgadoTito Edinson Quispe-CamposDaniel Alberto Oswaldo Valenzuela-NarváezTimoteo Solano-ArmasViviana Inés Vellón FloresThis research study is the product of a comprehensive, profound, and objective diagnosis of the academic and administrative situation of the Faculty of Administrative Sciences and Tourism of the José Faustino Sánchez Carrión National University in Peru, which has allowed us to examine its management, the degree of efficiency, quality of training of academic schools and the factors that influence the quality of management. Quality in higher education is an important aspect to measure to guarantee the best results for our graduates in their professional lives within society. This paper aims to measure the quality of education in the aforementioned faculty, where the expected outcome is compared with the measured in reality, through a group of interviews. To facilitate assessment, a linguistic scale is used. On the other hand, the use of a triad of truthfulness, indeterminacy, and falseness allows us to deal explicitly with indeterminacy. That is why, for the processing of the collected data, we used the neutrosophic 2-tuple linguistic model. https://fs.unm.edu/NSS/09.%20Neutrosophic2-TupleLinguisticModel.pdfhigher education qualitycomputing with words (cww)neutrosophic 2-tuple linguistic model
spellingShingle Carlos Máximo Gonzales-Añorga
Julia Cecilia Yon-Delgado
Medalit Nieves Salcedo-Rodríguez
Mónica Rosario Yon-Delgado
Tito Edinson Quispe-Campos
Daniel Alberto Oswaldo Valenzuela-Narváez
Timoteo Solano-Armas
Viviana Inés Vellón Flores
Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model
Neutrosophic Sets and Systems
higher education quality
computing with words (cww)
neutrosophic 2-tuple linguistic model
title Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model
title_full Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model
title_fullStr Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model
title_full_unstemmed Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model
title_short Quality Management in the Faculty of Business Sciences at the José Faustino Sánchez Carrión National University: A Study Based on the Neutrosophic Linguistic 2-Tuple Model
title_sort quality management in the faculty of business sciences at the jose faustino sanchez carrion national university a study based on the neutrosophic linguistic 2 tuple model
topic higher education quality
computing with words (cww)
neutrosophic 2-tuple linguistic model
url https://fs.unm.edu/NSS/09.%20Neutrosophic2-TupleLinguisticModel.pdf
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