Quality of care in Telehealth service in the context of pandemic, bibliographic review
Introduction: Telehealth in times of pandemic became an alternative for patient care due to social confinement measures and was used both in primary care and in the different medical specialties, with satisfaction levels similar to face-to-face consultation. Objectives: to evaluate the quality of te...
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| Format: | Article |
| Language: | Spanish |
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Editorial Ciencias Médicas
2023-11-01
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| Series: | Acta Médica del Centro |
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| Online Access: | https://revactamedicacentro.sld.cu/index.php/amc/article/view/1971 |
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| author | Roberto Pelayo Mosqueira Moreno Araceli del Milagro Gonzáléz Castillo Flor Delicia Heredia Llatas |
| author_facet | Roberto Pelayo Mosqueira Moreno Araceli del Milagro Gonzáléz Castillo Flor Delicia Heredia Llatas |
| author_sort | Roberto Pelayo Mosqueira Moreno |
| collection | DOAJ |
| description | Introduction: Telehealth in times of pandemic became an alternative for patient care due to social confinement measures and was used both in primary care and in the different medical specialties, with satisfaction levels similar to face-to-face consultation.
Objectives: to evaluate the quality of telehealth care in the context of a pandemic and to determine the benefits and barriers that hinder this type of care.
Methods: through a systematic process, we accessed documents from different databases such as Scopus, ScienceDirect, SciELO, Google academic and Proquest in the period between 2018 and 2022, in English and Spanish, open access and descriptive type research; the descriptors quality of care, quality, telehealth and satisfaction were used. Their quality was assessed, their results were analyzed and their contributions were critically systematized.
Conclusions: there are no differences between the quality of telehealth care and traditional care, its main benefits lie in access to care and cost reduction, and its barriers are the problems of technological gaps and the lack of training of health personnel in its use. |
| format | Article |
| id | doaj-art-1ff4cf6053ec4ca683e4ece6dc2f607c |
| institution | Kabale University |
| issn | 2709-7927 |
| language | Spanish |
| publishDate | 2023-11-01 |
| publisher | Editorial Ciencias Médicas |
| record_format | Article |
| series | Acta Médica del Centro |
| spelling | doaj-art-1ff4cf6053ec4ca683e4ece6dc2f607c2025-02-05T02:08:57ZspaEditorial Ciencias MédicasActa Médica del Centro2709-79272023-11-01181e1971e19711215Quality of care in Telehealth service in the context of pandemic, bibliographic reviewRoberto Pelayo Mosqueira Moreno0Araceli del Milagro Gonzáléz Castillo1Flor Delicia Heredia Llatas2Escuela de Posgrado, Universidad Cesar Vallejo, Chiclayo, PerúEscuela de Posgrado, Universidad Cesar Vallejo, Chiclayo, Perú Hospital Nacional Almanzor Aguinaga Asenjo, Chiclayo, PerúEscuela de Posgrado, Universidad Cesar Vallejo, Chiclayo, PerúIntroduction: Telehealth in times of pandemic became an alternative for patient care due to social confinement measures and was used both in primary care and in the different medical specialties, with satisfaction levels similar to face-to-face consultation. Objectives: to evaluate the quality of telehealth care in the context of a pandemic and to determine the benefits and barriers that hinder this type of care. Methods: through a systematic process, we accessed documents from different databases such as Scopus, ScienceDirect, SciELO, Google academic and Proquest in the period between 2018 and 2022, in English and Spanish, open access and descriptive type research; the descriptors quality of care, quality, telehealth and satisfaction were used. Their quality was assessed, their results were analyzed and their contributions were critically systematized. Conclusions: there are no differences between the quality of telehealth care and traditional care, its main benefits lie in access to care and cost reduction, and its barriers are the problems of technological gaps and the lack of training of health personnel in its use.https://revactamedicacentro.sld.cu/index.php/amc/article/view/1971calidad de la atención de saludtelemedicinasatisfacción del pacientebeneficiosbarreras |
| spellingShingle | Roberto Pelayo Mosqueira Moreno Araceli del Milagro Gonzáléz Castillo Flor Delicia Heredia Llatas Quality of care in Telehealth service in the context of pandemic, bibliographic review Acta Médica del Centro calidad de la atención de salud telemedicina satisfacción del paciente beneficios barreras |
| title | Quality of care in Telehealth service in the context of pandemic, bibliographic review |
| title_full | Quality of care in Telehealth service in the context of pandemic, bibliographic review |
| title_fullStr | Quality of care in Telehealth service in the context of pandemic, bibliographic review |
| title_full_unstemmed | Quality of care in Telehealth service in the context of pandemic, bibliographic review |
| title_short | Quality of care in Telehealth service in the context of pandemic, bibliographic review |
| title_sort | quality of care in telehealth service in the context of pandemic bibliographic review |
| topic | calidad de la atención de salud telemedicina satisfacción del paciente beneficios barreras |
| url | https://revactamedicacentro.sld.cu/index.php/amc/article/view/1971 |
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