The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements

The exponential growth in the use of mobile phones has seen companies investing heavily in mobile marketing to exploit the advertising opportunities presented by this medium. This study investigated the role that gender, household income and age play with regard to factors contributing to the attit...

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Main Authors: Michael Humbani, Yolanda Jordaan
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1619
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author Michael Humbani
Yolanda Jordaan
author_facet Michael Humbani
Yolanda Jordaan
author_sort Michael Humbani
collection DOAJ
description The exponential growth in the use of mobile phones has seen companies investing heavily in mobile marketing to exploit the advertising opportunities presented by this medium. This study investigated the role that gender, household income and age play with regard to factors contributing to the attitudes of consumers towards SMS advertisements. The contributing factors reviewed in this study are content appeal, perceived personalisation, interactivity of SMS advertisements, attitudes towards advertising in general, consumers’ innovativeness, perceived consumer knowledge, perceived control, fear of spamming, perceived incentives and locationbased advertising. A convenience sample was drawn from staff and students of three private institutions of higher learning. The findings indicate that gender, household income and age tend to affect consumers’ attitudes towards SMS advertisements. More specifically, of all the contributing factors, household income emerged as the most significant differentiator.
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institution Kabale University
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publisher University of Johannesburg
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series Communicare
spelling doaj-art-1fbff6e776b44eb69145884a7ea768292025-01-20T08:55:04ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0134110.36615/jcsa.v34i1.1619The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisementsMichael Humbani0https://orcid.org/0000-0002-2416-5016Yolanda Jordaan1https://orcid.org/0000-0001-7540-6070University of PretoriaUniversity of Pretoria The exponential growth in the use of mobile phones has seen companies investing heavily in mobile marketing to exploit the advertising opportunities presented by this medium. This study investigated the role that gender, household income and age play with regard to factors contributing to the attitudes of consumers towards SMS advertisements. The contributing factors reviewed in this study are content appeal, perceived personalisation, interactivity of SMS advertisements, attitudes towards advertising in general, consumers’ innovativeness, perceived consumer knowledge, perceived control, fear of spamming, perceived incentives and locationbased advertising. A convenience sample was drawn from staff and students of three private institutions of higher learning. The findings indicate that gender, household income and age tend to affect consumers’ attitudes towards SMS advertisements. More specifically, of all the contributing factors, household income emerged as the most significant differentiator. https://journals.uj.ac.za/index.php/jcsa/article/view/1619short message service advertisementsconsumers’ attitudesmobile marketinggender, household income and age
spellingShingle Michael Humbani
Yolanda Jordaan
The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements
Communicare
short message service advertisements
consumers’ attitudes
mobile marketing
gender, household income and age
title The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements
title_full The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements
title_fullStr The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements
title_full_unstemmed The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements
title_short The role played by gender, household income and age in factors contributing to consumers’ attitudes towards short message service advertisements
title_sort role played by gender household income and age in factors contributing to consumers attitudes towards short message service advertisements
topic short message service advertisements
consumers’ attitudes
mobile marketing
gender, household income and age
url https://journals.uj.ac.za/index.php/jcsa/article/view/1619
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