The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village

Tourist Destination Attraction, Customer Experience, Servicescape and visitor satisfaction can influence the interest of tourists to revisit the tourist attraction, efforts that have been made by Pujon Kidul Tourism Village are conducting several promotional activities through print media and the in...

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Main Authors: Atyanta Rahma Mahiru, Respati Hariyanto, Andini Risfandini
Format: Article
Language:Indonesian
Published: Universitas Merdeka Malang 2025-01-01
Series:Jurnal Pariwisata Pesona
Subjects:
Online Access:https://jurnal.unmer.ac.id/index.php/jpp/article/view/14572
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author Atyanta Rahma Mahiru
Respati Hariyanto
Andini Risfandini
author_facet Atyanta Rahma Mahiru
Respati Hariyanto
Andini Risfandini
author_sort Atyanta Rahma Mahiru
collection DOAJ
description Tourist Destination Attraction, Customer Experience, Servicescape and visitor satisfaction can influence the interest of tourists to revisit the tourist attraction, efforts that have been made by Pujon Kidul Tourism Village are conducting several promotional activities through print media and the internet. The purpose of this study is: To determine the effect of Tourist Destination Attraction, Customer Experience and Servicescape on Tourist Satisfaction in Pujon Kidul Tourism Village. To determine the effect of Tourist Destination Attraction, Customer Experience and Servicescape on Tourist Revisit Interest in Pujon Kidul Tourism Village. To determine the effect of Tourist Satisfaction on Interest in Revisiting Pujon Kidul Tourism Village. To determine the effect of Tourist Destination Attraction, Customer Experience and Servicescape on Interest in Revisiting through Tourist Satisfaction in Pujon Kidul Tourism Village. The approach used in this study is a quantitative approach, especially the type of research that uses an explanatory approach to explain the relationship and emphasizes the analysis of numerical data cause and effect on service quality and competitive advantage on tourist satisfaction using questionnaire techniques. The results of the study indicate that there is a partial positive and significant influence of the Attraction of Tourist Destinations, Customer Experience and Servicescape on the Interest of Returning Tourists to Pujon Kidul Tourism Village. The results of the study indicate that there is a partial positive and significant influence of Tourist Satisfaction on the Interest of Returning to Pujon Kidul Tourism Village. The results of the study indicate that there is a partial positive and significant influence of the Attraction of Tourist Destinations, Customer Experience and Servicescape on the Interest of Returning through Tourist Satisfaction in Pujon Kidul Tourism Village.
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institution Kabale University
issn 1410-7252
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language Indonesian
publishDate 2025-01-01
publisher Universitas Merdeka Malang
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series Jurnal Pariwisata Pesona
spelling doaj-art-1e26e45780ed463794dfd256900737cd2025-08-25T05:27:26ZindUniversitas Merdeka MalangJurnal Pariwisata Pesona1410-72522541-58592025-01-019224324911589The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist villageAtyanta Rahma Mahiru0Respati Hariyanto1Andini Risfandini2Universitas Merdeka MalangUniversitas Merdeka MalangUniversitas Merdeka MalangTourist Destination Attraction, Customer Experience, Servicescape and visitor satisfaction can influence the interest of tourists to revisit the tourist attraction, efforts that have been made by Pujon Kidul Tourism Village are conducting several promotional activities through print media and the internet. The purpose of this study is: To determine the effect of Tourist Destination Attraction, Customer Experience and Servicescape on Tourist Satisfaction in Pujon Kidul Tourism Village. To determine the effect of Tourist Destination Attraction, Customer Experience and Servicescape on Tourist Revisit Interest in Pujon Kidul Tourism Village. To determine the effect of Tourist Satisfaction on Interest in Revisiting Pujon Kidul Tourism Village. To determine the effect of Tourist Destination Attraction, Customer Experience and Servicescape on Interest in Revisiting through Tourist Satisfaction in Pujon Kidul Tourism Village. The approach used in this study is a quantitative approach, especially the type of research that uses an explanatory approach to explain the relationship and emphasizes the analysis of numerical data cause and effect on service quality and competitive advantage on tourist satisfaction using questionnaire techniques. The results of the study indicate that there is a partial positive and significant influence of the Attraction of Tourist Destinations, Customer Experience and Servicescape on the Interest of Returning Tourists to Pujon Kidul Tourism Village. The results of the study indicate that there is a partial positive and significant influence of Tourist Satisfaction on the Interest of Returning to Pujon Kidul Tourism Village. The results of the study indicate that there is a partial positive and significant influence of the Attraction of Tourist Destinations, Customer Experience and Servicescape on the Interest of Returning through Tourist Satisfaction in Pujon Kidul Tourism Village.https://jurnal.unmer.ac.id/index.php/jpp/article/view/14572customer experienceservicescapereturn visit intentiontourist destination attractiontourist satisfaction
spellingShingle Atyanta Rahma Mahiru
Respati Hariyanto
Andini Risfandini
The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
Jurnal Pariwisata Pesona
customer experience
servicescape
return visit intention
tourist destination attraction
tourist satisfaction
title The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
title_full The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
title_fullStr The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
title_full_unstemmed The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
title_short The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
title_sort effect of tourist destination attractiveness customer experience and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
topic customer experience
servicescape
return visit intention
tourist destination attraction
tourist satisfaction
url https://jurnal.unmer.ac.id/index.php/jpp/article/view/14572
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AT respatihariyanto theeffectoftouristdestinationattractivenesscustomerexperienceandserviceformonreturnvisitinterestusingtouristsatisfactioninpujonkidultouristvillage
AT andinirisfandini theeffectoftouristdestinationattractivenesscustomerexperienceandserviceformonreturnvisitinterestusingtouristsatisfactioninpujonkidultouristvillage
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