Critical Success Factors and information needs in Estonian industry
The article reports the results of the study on the critical success factors and related information needs in Estonian industry conducted in 1999. Data were collected by interviews with 27 managers and engineers from 16 manufacturing companies in various industries. Most of the critical success fact...
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| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
University of Borås
2002-01-01
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| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/7-4/paper138.html |
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| Summary: | The article reports the results of the study on the critical success factors and related information needs in Estonian industry conducted in 1999. Data were collected by interviews with 27 managers and engineers from 16 manufacturing companies in various industries. Most of the critical success factors taken up were related to marketing, information management, quality management, product development and technological innovations. The information needs of managers and engineers were related to competitors, customers, markets, technology, regulations, etc. Some identified CSFs expressed also priorities for development by Estonian economic authorities: to support the implementation of new technologies and introduction of quality management methods. The finding that information management was perceived as a very critical area supports the result of the recent Finnish study on CSFs. |
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| ISSN: | 1368-1613 |