The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank

This study aims at investigating the factors that affect a user’s satisfaction of accounting information systems based on the quality and the perceived usefulness of such systems, and the quality of data involved. The paper analyses the given factors on data collected from Bank Sumut,  Indonesia. In...

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Main Authors: Iskandar Muda, Hasibuan Asrina Waty, Erlina Roesli, Tengku Erry Nuradi
Format: Article
Language:English
Published: University of Tehran 2020-01-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_75706_f27f0e687e5139a9f18a241bc815e749.pdf
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author Iskandar Muda
Hasibuan Asrina Waty
Erlina Roesli
Tengku Erry Nuradi
author_facet Iskandar Muda
Hasibuan Asrina Waty
Erlina Roesli
Tengku Erry Nuradi
author_sort Iskandar Muda
collection DOAJ
description This study aims at investigating the factors that affect a user’s satisfaction of accounting information systems based on the quality and the perceived usefulness of such systems, and the quality of data involved. The paper analyses the given factors on data collected from Bank Sumut,  Indonesia. In addition, this research also aims to find out whether the influence of perceived ease of use can be utilized as a moderating variable or not. the research is quantitative in terms of methodology and the sample pool consists of 112 people. The data used is primary data, which has been collected through the distribution of a questionnaire. Data has been analyzed through the Multiple Linear Regression and moderator test has been done using the Eviews 9 and SPSS software. The results contained in this study show that the variables can influence the accounting information system (AIS) user satisfaction significantly and that the information system quality plays an important role in the process. In addition, the quality of information systems, the information quality and perceived usefulness simultaneously affect the AIS of user satisfaction.
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publishDate 2020-01-01
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series Journal of Information Technology Management
spelling doaj-art-1e13bd09dee0428fbd8a6e81af7e2f392025-08-20T01:51:03ZengUniversity of TehranJournal of Information Technology Management2008-58932423-50592020-01-011219411110.22059/jitm.2019.284519.237575706The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government BankIskandar Muda0Hasibuan Asrina Waty1Erlina Roesli2Tengku Erry Nuradi3Associate Professor, Accounting Department, Faculty of Economic and Business, Universitas Sumatera Utara, Indonesia.MSc., Accounting Department, Faculty of Economic and Business, Universitas Sumatera Utara, Indonesia.Professor, Accounting Department, Faculty of Economic and Business, Universitas Sumatera Utara, Indonesia.Associate Professor, Economic Development, Rural Regional Planning, Universitas Sumatera Utara, Indonesia.This study aims at investigating the factors that affect a user’s satisfaction of accounting information systems based on the quality and the perceived usefulness of such systems, and the quality of data involved. The paper analyses the given factors on data collected from Bank Sumut,  Indonesia. In addition, this research also aims to find out whether the influence of perceived ease of use can be utilized as a moderating variable or not. the research is quantitative in terms of methodology and the sample pool consists of 112 people. The data used is primary data, which has been collected through the distribution of a questionnaire. Data has been analyzed through the Multiple Linear Regression and moderator test has been done using the Eviews 9 and SPSS software. The results contained in this study show that the variables can influence the accounting information system (AIS) user satisfaction significantly and that the information system quality plays an important role in the process. In addition, the quality of information systems, the information quality and perceived usefulness simultaneously affect the AIS of user satisfaction.https://jitm.ut.ac.ir/article_75706_f27f0e687e5139a9f18a241bc815e749.pdflocal government bankuser satisfactionaccounting information systeminformation qualityperceived usefulness
spellingShingle Iskandar Muda
Hasibuan Asrina Waty
Erlina Roesli
Tengku Erry Nuradi
The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
Journal of Information Technology Management
local government bank
user satisfaction
accounting information system
information quality
perceived usefulness
title The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
title_full The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
title_fullStr The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
title_full_unstemmed The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
title_short The Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
title_sort impact of accounting information system on user satisfaction empirical studies on local government bank
topic local government bank
user satisfaction
accounting information system
information quality
perceived usefulness
url https://jitm.ut.ac.ir/article_75706_f27f0e687e5139a9f18a241bc815e749.pdf
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