With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma

Most applications for virtual agents require the user to cooperate. Thus, it is helpful to investigate different strategies for virtual agents to evoke the user’s cooperation. In the present work (N = 80), we experimentally tested the influence of an agent’s (non)cooperative nonverbal behavior and a...

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Main Authors: Carolin Straßmann, Astrid M. Rosenthal-von der Pütten, Nicole C. Krämer
Format: Article
Language:English
Published: Wiley 2018-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2018/2589542
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author Carolin Straßmann
Astrid M. Rosenthal-von der Pütten
Nicole C. Krämer
author_facet Carolin Straßmann
Astrid M. Rosenthal-von der Pütten
Nicole C. Krämer
author_sort Carolin Straßmann
collection DOAJ
description Most applications for virtual agents require the user to cooperate. Thus, it is helpful to investigate different strategies for virtual agents to evoke the user’s cooperation. In the present work (N = 80), we experimentally tested the influence of an agent’s (non)cooperative nonverbal behavior and actual decision-making behavior on user’s cooperation in the Prisoners’ Dilemma considering different age groups (students and seniors). Therefore, we used a 2 (nonverbal behavior) x 2 (age group) between-subjects design in Wizard-of-Oz study. Results show age differences with seniors cooperating more often than students do. The nonverbal behavior had no effect on the users’ willingness to cooperate nor on the evaluation of the agent’s cooperativeness. However, the agent’s decision-making behavior in the game influenced the users’ willingness to cooperate. In summary, the nonverbal behavior seemed to be too subtle, while the actions of the agent were important in terms of cooperation.
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spelling doaj-art-1e0a6cb3aaba44d5863bc851ef9e20612025-08-20T03:54:56ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072018-01-01201810.1155/2018/25895422589542With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ DilemmaCarolin Straßmann0Astrid M. Rosenthal-von der Pütten1Nicole C. Krämer2Social Psychology: Media and Communication, University Duisburg-Essen, 47057 Duisburg, GermanyIndividual and Technology, RWTH Aachen University, 52062 Aachen, GermanySocial Psychology: Media and Communication, University Duisburg-Essen, 47057 Duisburg, GermanyMost applications for virtual agents require the user to cooperate. Thus, it is helpful to investigate different strategies for virtual agents to evoke the user’s cooperation. In the present work (N = 80), we experimentally tested the influence of an agent’s (non)cooperative nonverbal behavior and actual decision-making behavior on user’s cooperation in the Prisoners’ Dilemma considering different age groups (students and seniors). Therefore, we used a 2 (nonverbal behavior) x 2 (age group) between-subjects design in Wizard-of-Oz study. Results show age differences with seniors cooperating more often than students do. The nonverbal behavior had no effect on the users’ willingness to cooperate nor on the evaluation of the agent’s cooperativeness. However, the agent’s decision-making behavior in the game influenced the users’ willingness to cooperate. In summary, the nonverbal behavior seemed to be too subtle, while the actions of the agent were important in terms of cooperation.http://dx.doi.org/10.1155/2018/2589542
spellingShingle Carolin Straßmann
Astrid M. Rosenthal-von der Pütten
Nicole C. Krämer
With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma
Advances in Human-Computer Interaction
title With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma
title_full With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma
title_fullStr With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma
title_full_unstemmed With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma
title_short With or against Each Other? The Influence of a Virtual Agent’s (Non)cooperative Behavior on User’s Cooperation Behavior in the Prisoners’ Dilemma
title_sort with or against each other the influence of a virtual agent s non cooperative behavior on user s cooperation behavior in the prisoners dilemma
url http://dx.doi.org/10.1155/2018/2589542
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