Exploring Miscommunications in the Construction Industry Through Experiments
Through a formal experiment, this study aims to identify miscommunication scenarios, quantify miscommunication levels, and analyze potential factors influencing communication in the construction industry with a focus on the communications between owners and designers. The study entails a five-step p...
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| Format: | Article |
| Language: | English |
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MDPI AG
2025-04-01
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| Series: | Engineering Proceedings |
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| Online Access: | https://www.mdpi.com/2673-4591/91/1/6 |
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| _version_ | 1849432481902624768 |
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| author | Shreya Koirala Endong Wang Aidan Ackerman Seyeon Lee |
| author_facet | Shreya Koirala Endong Wang Aidan Ackerman Seyeon Lee |
| author_sort | Shreya Koirala |
| collection | DOAJ |
| description | Through a formal experiment, this study aims to identify miscommunication scenarios, quantify miscommunication levels, and analyze potential factors influencing communication in the construction industry with a focus on the communications between owners and designers. The study entails a five-step process: literature review, experiment design, questionnaire formulation, experiment execution, and post-experiment survey. Data analysis indicates that the owners and designers interpreted the communication processes and contents differently, with the presence of communication barriers leading to misunderstandings, errors, and misinterpretation of the design ideas. The utmost need is identified for improved communication strategies within design and construction projects to minimize miscommunications and support project success. |
| format | Article |
| id | doaj-art-1dfd983cdadc43ae9895abbeaea58885 |
| institution | Kabale University |
| issn | 2673-4591 |
| language | English |
| publishDate | 2025-04-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Engineering Proceedings |
| spelling | doaj-art-1dfd983cdadc43ae9895abbeaea588852025-08-20T03:27:21ZengMDPI AGEngineering Proceedings2673-45912025-04-01911610.3390/engproc2025091006Exploring Miscommunications in the Construction Industry Through ExperimentsShreya Koirala0Endong Wang1Aidan Ackerman2Seyeon Lee3Construction Management Program, SUNY College of Environmental Science and Forestry, Syracuse, NY 13210, USAConstruction Management Program, SUNY College of Environmental Science and Forestry, Syracuse, NY 13210, USADepartment of Landscape Architecture, SUNY College of Environmental Science and Forestry, Syracuse, NY 13210, USASchool of Design, Syracuse University, Syracuse, NY 13244, USAThrough a formal experiment, this study aims to identify miscommunication scenarios, quantify miscommunication levels, and analyze potential factors influencing communication in the construction industry with a focus on the communications between owners and designers. The study entails a five-step process: literature review, experiment design, questionnaire formulation, experiment execution, and post-experiment survey. Data analysis indicates that the owners and designers interpreted the communication processes and contents differently, with the presence of communication barriers leading to misunderstandings, errors, and misinterpretation of the design ideas. The utmost need is identified for improved communication strategies within design and construction projects to minimize miscommunications and support project success.https://www.mdpi.com/2673-4591/91/1/6miscommunicationconstruction industryexperimentaldesignerowner |
| spellingShingle | Shreya Koirala Endong Wang Aidan Ackerman Seyeon Lee Exploring Miscommunications in the Construction Industry Through Experiments Engineering Proceedings miscommunication construction industry experimental designer owner |
| title | Exploring Miscommunications in the Construction Industry Through Experiments |
| title_full | Exploring Miscommunications in the Construction Industry Through Experiments |
| title_fullStr | Exploring Miscommunications in the Construction Industry Through Experiments |
| title_full_unstemmed | Exploring Miscommunications in the Construction Industry Through Experiments |
| title_short | Exploring Miscommunications in the Construction Industry Through Experiments |
| title_sort | exploring miscommunications in the construction industry through experiments |
| topic | miscommunication construction industry experimental designer owner |
| url | https://www.mdpi.com/2673-4591/91/1/6 |
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