Improving the robustness of retail workforce management with a labor flexibility strategy and consideration of demand uncertainty
This article examines the challenge of personnel scheduling problem by incorporating a labor flexibility approach that integrates annualized hours, multiskilled employees, and overtime within an uncertain demand environment. To address this problem, a two-stage stochastic optimization model is devel...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-12-01
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| Series: | Operations Research Perspectives |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2214716025000211 |
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