Satisfaction and continuation intention in music streaming services: investigating key factors for user retention

BackgroundThe business landscape for music streaming services has shifted significantly over the past decade. Retaining music streaming users is critical for service providers' sustainability.MethodsThis study utilized an electronic questionnaire to survey 895 music streaming users. Structural...

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Bibliographic Details
Main Authors: Qianwen Li, Yapu Liu, Chen Chen
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-06-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1552800/full
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