PENINGKATAN RELIABILITAS, DAYA TANGGAP, DAN JAMINAN PADA KUALITAS LAYANAN STARINDO HEALTHY GROUP
The purpose of this research is to improve the reliability, responsiveness, and assurance aspects of Starindo Healthy Group. The five informants in this research are two Starindo Healthy Group consumers, two similar companies, and one marketing expert. Semistructured interview is used as data collec...
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| Main Author: | |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Ciputra Surabaya
2016-04-01
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| Series: | Jurnal Performa |
| Online Access: | https://journal.uc.ac.id/index.php/performa/article/view/94 |
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