Communication in Chronic Disease Care: A Collaborative Conversation Map

Chronic diseases require long term commitment from both the patient and the treating physician for improving their clinical outcomes. This journey can be made more easier if a proper communication bridge can be made between both of them. This paper describes an alliterative C-based flow-chart to de...

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Bibliographic Details
Main Authors: Sanjay Kalra, Saurabh Arora, Nitin Kapoor
Format: Article
Language:English
Published: Pakistan Medical Association 2024-04-01
Series:Journal of the Pakistan Medical Association
Online Access:https://jpma.org.pk/index.php/public_html/article/view/20777
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Summary:Chronic diseases require long term commitment from both the patient and the treating physician for improving their clinical outcomes. This journey can be made more easier if a proper communication bridge can be made between both of them. This paper describes an alliterative C-based flow-chart to describe a Collaborative Conversation Map for chronic disease care. It crafts a map which serves as a checklist for chronic health care providers, especially those dealing with obesity and diabetes. This conversation map is concordant with the WATER (welcome warmly, ask and assess, tell truthfully, explain with empathy, reassure and return) conversation approach described earlier. Keywords: Chronic disease, diabetes, obesity, person centred care, psychosocial issues, therapeutic patient education
ISSN:0030-9982