Event Assignment Based on KBQA for Government Service Hotlines
Government service hotlines are closely related to people’s lives, and the hotline events assignment task is very important in China, which affects people’s satisfaction with the Chinese government. To address the challenge of improving hotline event assignment accuracy, which is currently hindered...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2024-12-01
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| Series: | Applied Artificial Intelligence |
| Online Access: | https://www.tandfonline.com/doi/10.1080/08839514.2024.2348162 |
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