Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model

<b>Background/Objectives:</b> Employment instability is increasingly recognized as an organizational stressor, yet its combined effect on nurse burnout, humanized care, and work engagement is poorly quantified. This study investigates those relationships and tests a serial mediation mode...

Full description

Saved in:
Bibliographic Details
Main Authors: Sonia Prieto-de Benito, Carlos Ruíz-Núñez, Juan Pablo Hervás-Pérez, Cayetana Ruíz-Zaldibar, Fidel López-Espuela, Raquel Caballero de la Calle, Ivan Herrera-Peco
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Nursing Reports
Subjects:
Online Access:https://www.mdpi.com/2039-4403/15/7/223
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849733954779742208
author Sonia Prieto-de Benito
Carlos Ruíz-Núñez
Juan Pablo Hervás-Pérez
Cayetana Ruíz-Zaldibar
Fidel López-Espuela
Raquel Caballero de la Calle
Ivan Herrera-Peco
author_facet Sonia Prieto-de Benito
Carlos Ruíz-Núñez
Juan Pablo Hervás-Pérez
Cayetana Ruíz-Zaldibar
Fidel López-Espuela
Raquel Caballero de la Calle
Ivan Herrera-Peco
author_sort Sonia Prieto-de Benito
collection DOAJ
description <b>Background/Objectives:</b> Employment instability is increasingly recognized as an organizational stressor, yet its combined effect on nurse burnout, humanized care, and work engagement is poorly quantified. This study investigates those relationships and tests a serial mediation model linking contract instability, burnout, humanization, and engagement in Spanish hospital nurses. <b>Methods:</b> A nationwide cross-sectional survey was completed by 400 fixed-term nurses between March and May 2025. The data included demographics, number of contracts signed during 2024, and scores on the Maslach Burnout Inventory (MBI), Utrecht Work Engagement Scale (UWES), and Health Professionals’ Humanization Scale (HUMAS). Spearman coefficients described the bivariate relations. <b>Results:</b> Burnout correlated positively with both contract count (r = 0.42, <i>p</i> = 0.039) and years of experience (r = 0.74, <i>p</i> = 0.040). Work engagement was inversely associated with instability (r = –0.62, <i>p</i> = 0.018). Humanized care was strongly and negatively related to burnout (r = –0.61, <i>p</i> = 0.032), particularly in sociability and self-efficacy dimensions. <b>Discussion:</b> Contractual precarity elevates burnout, erodes perceptions of humanized care, and, through this erosion, suppresses nurse engagement. Stabilizing workforce arrangements and strengthening empathy-centered skills may mitigate these effects and foster a socially sustainable nursing workforce.
format Article
id doaj-art-1bf410d08edd4b4d93691d04b5b4ee2a
institution DOAJ
issn 2039-439X
2039-4403
language English
publishDate 2025-06-01
publisher MDPI AG
record_format Article
series Nursing Reports
spelling doaj-art-1bf410d08edd4b4d93691d04b5b4ee2a2025-08-20T03:07:55ZengMDPI AGNursing Reports2039-439X2039-44032025-06-0115722310.3390/nursrep15070223Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce ModelSonia Prieto-de Benito0Carlos Ruíz-Núñez1Juan Pablo Hervás-Pérez2Cayetana Ruíz-Zaldibar3Fidel López-Espuela4Raquel Caballero de la Calle5Ivan Herrera-Peco6Hospital Clínico Universitrio de Valladolid, Av. Ramón y Cajal, 3, 47003 Valladolid, SpainCentro de Emergencias Sanitarias 061, Unidad de Innovación, 29590 Málaga, SpainFaculty of Health Sciences-HM Hospitals, University Camilo José Cela, Urb. Villafranca del Castillo, 49, Villanueva de la Cañada, 28692 Madrid, SpainFaculty of Health Sciences-HM Hospitals, University Camilo José Cela, Urb. Villafranca del Castillo, 49, Villanueva de la Cañada, 28692 Madrid, SpainMetabolic Bone Diseases Research Group, Nursing Department, Nursing and Occupational Therapy College, University of Extremadura, 10003 Cceres, SpainNurse-In Research Group, Faculty of Health Sciences, Universidad Alfonso X El Sabio, Villanueva de la Cañada, 28691 Madrid, SpainFaculty of Health Sciences-HM Hospitals, University Camilo José Cela, Urb. Villafranca del Castillo, 49, Villanueva de la Cañada, 28692 Madrid, Spain<b>Background/Objectives:</b> Employment instability is increasingly recognized as an organizational stressor, yet its combined effect on nurse burnout, humanized care, and work engagement is poorly quantified. This study investigates those relationships and tests a serial mediation model linking contract instability, burnout, humanization, and engagement in Spanish hospital nurses. <b>Methods:</b> A nationwide cross-sectional survey was completed by 400 fixed-term nurses between March and May 2025. The data included demographics, number of contracts signed during 2024, and scores on the Maslach Burnout Inventory (MBI), Utrecht Work Engagement Scale (UWES), and Health Professionals’ Humanization Scale (HUMAS). Spearman coefficients described the bivariate relations. <b>Results:</b> Burnout correlated positively with both contract count (r = 0.42, <i>p</i> = 0.039) and years of experience (r = 0.74, <i>p</i> = 0.040). Work engagement was inversely associated with instability (r = –0.62, <i>p</i> = 0.018). Humanized care was strongly and negatively related to burnout (r = –0.61, <i>p</i> = 0.032), particularly in sociability and self-efficacy dimensions. <b>Discussion:</b> Contractual precarity elevates burnout, erodes perceptions of humanized care, and, through this erosion, suppresses nurse engagement. Stabilizing workforce arrangements and strengthening empathy-centered skills may mitigate these effects and foster a socially sustainable nursing workforce.https://www.mdpi.com/2039-4403/15/7/223burnoutempathyhumanization of careengagementnursesemployment instability
spellingShingle Sonia Prieto-de Benito
Carlos Ruíz-Núñez
Juan Pablo Hervás-Pérez
Cayetana Ruíz-Zaldibar
Fidel López-Espuela
Raquel Caballero de la Calle
Ivan Herrera-Peco
Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model
Nursing Reports
burnout
empathy
humanization of care
engagement
nurses
employment instability
title Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model
title_full Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model
title_fullStr Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model
title_full_unstemmed Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model
title_short Empathy-Driven Humanization: Employment Instability, Burnout, and Work Engagement Among Temporary Nurses in a Sustainable Workforce Model
title_sort empathy driven humanization employment instability burnout and work engagement among temporary nurses in a sustainable workforce model
topic burnout
empathy
humanization of care
engagement
nurses
employment instability
url https://www.mdpi.com/2039-4403/15/7/223
work_keys_str_mv AT soniaprietodebenito empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel
AT carlosruiznunez empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel
AT juanpablohervasperez empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel
AT cayetanaruizzaldibar empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel
AT fidellopezespuela empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel
AT raquelcaballerodelacalle empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel
AT ivanherrerapeco empathydrivenhumanizationemploymentinstabilityburnoutandworkengagementamongtemporarynursesinasustainableworkforcemodel