Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload

Introduction: This study aims to explore the prevalence of Burnout Syndrome (BOS) among volunteer and non-volunteer psychologists and investigate the effects of volunteer hours and the number of weekly interventions on the dimensions of burnout: Emotional Exhaustion (EE), Depersonalization (DP), and...

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Main Authors: Pietro CRESCENZO, Livio TARCHI, Amelia RIZZO
Format: Article
Language:English
Published: Edizioni FS Publisher 2024-08-01
Series:GIornale Italiano di Psicologia e Medicina del Lavoro
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Online Access:https://gipmel.it/wp-content/uploads/10.690882024BRNT5.pdf
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author Pietro CRESCENZO
Livio TARCHI
Amelia RIZZO
author_facet Pietro CRESCENZO
Livio TARCHI
Amelia RIZZO
author_sort Pietro CRESCENZO
collection DOAJ
description Introduction: This study aims to explore the prevalence of Burnout Syndrome (BOS) among volunteer and non-volunteer psychologists and investigate the effects of volunteer hours and the number of weekly interventions on the dimensions of burnout: Emotional Exhaustion (EE), Depersonalization (DP), and Personal Accomplishment (PA). Methods: We analyzed a sample of individuals divided into groups of volunteer and non-volunteer psychologists. The prevalence of BOS and its dimensions were measured using the Maslach Burnout Inventory (MBI) and analyzed through MANOVA and linear regressions. A total of 468 psychologists (83.5% females; with an average age of 40.95 years ± 8.98) participated in the study, using a non-probabilistic convenience sample. Results: The overall prevalence of BOS was 17%, with volunteer psychologists (17.5%) and non-volunteer psychologists (16.2%). Significant results were found for the number of weekly volunteer hours and the number of weekly interventions, which were predictors of increased levels of EE and DP (p<.005; p<.02 for EE and p<.005; p<.01 for DP). For Personal Accomplishment, only volunteer hours had a significant negative impact (p<.01). Conclusions: The findings suggest that the workload of volunteer activities can significantly contribute to increased emotional exhaustion and depersonalization. Organizations are recommended to moderate the workload of volunteers and implement adequate support to mitigate the risk of burnout. Further research is needed to deepen these findings and develop effective interventions.
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spelling doaj-art-1bdd8b3d2b71427aae8cb730c270004e2025-08-20T02:36:12ZengEdizioni FS PublisherGIornale Italiano di Psicologia e Medicina del Lavoro2785-13382024-08-014213113910.69088/2024/BRNT5Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workloadPietro CRESCENZO0Livio TARCHI1Amelia RIZZO2Faculty of Psychology, eCampus University, Novedrate, Italia. E-mail: pietro.crescenzo@uniecampus.it Psychiatry resident “Department of Health Sciences”, University of Florence. E-mail: livio.tarchi@gmail.com Department of Clinical and Experimental Medicine and Department of Cognitive Sciences, Psychological, Educational, and Cultural Studies. University of Messina, Messina, Italy. E-mail: amrizzo@unime.itIntroduction: This study aims to explore the prevalence of Burnout Syndrome (BOS) among volunteer and non-volunteer psychologists and investigate the effects of volunteer hours and the number of weekly interventions on the dimensions of burnout: Emotional Exhaustion (EE), Depersonalization (DP), and Personal Accomplishment (PA). Methods: We analyzed a sample of individuals divided into groups of volunteer and non-volunteer psychologists. The prevalence of BOS and its dimensions were measured using the Maslach Burnout Inventory (MBI) and analyzed through MANOVA and linear regressions. A total of 468 psychologists (83.5% females; with an average age of 40.95 years ± 8.98) participated in the study, using a non-probabilistic convenience sample. Results: The overall prevalence of BOS was 17%, with volunteer psychologists (17.5%) and non-volunteer psychologists (16.2%). Significant results were found for the number of weekly volunteer hours and the number of weekly interventions, which were predictors of increased levels of EE and DP (p<.005; p<.02 for EE and p<.005; p<.01 for DP). For Personal Accomplishment, only volunteer hours had a significant negative impact (p<.01). Conclusions: The findings suggest that the workload of volunteer activities can significantly contribute to increased emotional exhaustion and depersonalization. Organizations are recommended to moderate the workload of volunteers and implement adequate support to mitigate the risk of burnout. Further research is needed to deepen these findings and develop effective interventions.https://gipmel.it/wp-content/uploads/10.690882024BRNT5.pdfburnoutcovid-19depersonalizationemotional exhaustionmaslach burnout inventory (mbi)pandemicpersonal accomplishmentpsychologistpsychological supportvolunteer work
spellingShingle Pietro CRESCENZO
Livio TARCHI
Amelia RIZZO
Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload
GIornale Italiano di Psicologia e Medicina del Lavoro
burnout
covid-19
depersonalization
emotional exhaustion
maslach burnout inventory (mbi)
pandemic
personal accomplishment
psychologist
psychological support
volunteer work
title Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload
title_full Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload
title_fullStr Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload
title_full_unstemmed Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload
title_short Prevalence of Burnout Syndrome among volunteer psychologists providing psychological support in Italy during the COVID-19 pandemic: The role of workload
title_sort prevalence of burnout syndrome among volunteer psychologists providing psychological support in italy during the covid 19 pandemic the role of workload
topic burnout
covid-19
depersonalization
emotional exhaustion
maslach burnout inventory (mbi)
pandemic
personal accomplishment
psychologist
psychological support
volunteer work
url https://gipmel.it/wp-content/uploads/10.690882024BRNT5.pdf
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