A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability
Abstract Introduction Telepractice service delivery of allied health interventions to people with disability can potentially reduce access barriers and improve service equity. However, questions remain regarding telepractice functionality for people with disability. This study addressed questions re...
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| Format: | Article |
| Language: | English |
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Wiley
2024-02-01
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| Series: | Health Expectations |
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| Online Access: | https://doi.org/10.1111/hex.13988 |
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| author | Cloe Benz Jaya Dantas Mai Welsh Richard Norman Suzanne Robinson Delia Hendrie |
| author_facet | Cloe Benz Jaya Dantas Mai Welsh Richard Norman Suzanne Robinson Delia Hendrie |
| author_sort | Cloe Benz |
| collection | DOAJ |
| description | Abstract Introduction Telepractice service delivery of allied health interventions to people with disability can potentially reduce access barriers and improve service equity. However, questions remain regarding telepractice functionality for people with disability. This study addressed questions related to how allied health clinicians and managers perceive telepractice as functioning in the provision of therapy services to people with disability. Methods Thirteen interviews of allied health clinicians and managers from across Australia were conducted between 21 November and 22 February via MS teams. Qualitative methodology and critical realist theoretical paradigm underpin the study. Data analysis was completed using a reflective thematic analysis method and five themes were generated and described utilising an analytic metaphor. Results The study themes were described in relation to a shopping for shoes analytic metaphor and the five themes included (1) a shoe for every foot, (2) planned purchases, (3) shoe on the other foot, (4) you need both shoes and (5) help choosing their shoes. In summary, the function of telepractice fits differently for each individual, similar to pairs of shoes. Conclusions Telepractice has its own strengths and weaknesses and isn't a direct substitute for in‐person sessions, much like left and right shoes are similar but not the same. The results support participant perceptions that telepractice functions best as an adjunct to in‐person sessions through a flexible hybrid delivery model in the provision of therapy services to people with a disability. A strategy for improving perceived usefulness may involve positioning telepractice as unique with strengths and weaknesses, not replacing in‐person care. Patient or Public Contribution The paper forms part of a larger codesign process which included customer and carer participants throughout the design and planning of the project, inclusion of a peer researcher, and the selection of the analytic metaphor including in the findings of this article production. |
| format | Article |
| id | doaj-art-1b86c9b09d794d53b7fa0eb0ba0bbbf8 |
| institution | Kabale University |
| issn | 1369-6513 1369-7625 |
| language | English |
| publishDate | 2024-02-01 |
| publisher | Wiley |
| record_format | Article |
| series | Health Expectations |
| spelling | doaj-art-1b86c9b09d794d53b7fa0eb0ba0bbbf82025-08-23T11:53:03ZengWileyHealth Expectations1369-65131369-76252024-02-01271n/an/a10.1111/hex.13988A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disabilityCloe Benz0Jaya Dantas1Mai Welsh2Richard Norman3Suzanne Robinson4Delia Hendrie5School of Population Health Curtin University Bentley Western Australia AustraliaSchool of Population Health Curtin University Bentley Western Australia AustraliaRocky Bay Mosman Park Western Australia AustraliaSchool of Population Health Curtin University Bentley Western Australia AustraliaSchool of Population Health Curtin University Bentley Western Australia AustraliaSchool of Population Health Curtin University Bentley Western Australia AustraliaAbstract Introduction Telepractice service delivery of allied health interventions to people with disability can potentially reduce access barriers and improve service equity. However, questions remain regarding telepractice functionality for people with disability. This study addressed questions related to how allied health clinicians and managers perceive telepractice as functioning in the provision of therapy services to people with disability. Methods Thirteen interviews of allied health clinicians and managers from across Australia were conducted between 21 November and 22 February via MS teams. Qualitative methodology and critical realist theoretical paradigm underpin the study. Data analysis was completed using a reflective thematic analysis method and five themes were generated and described utilising an analytic metaphor. Results The study themes were described in relation to a shopping for shoes analytic metaphor and the five themes included (1) a shoe for every foot, (2) planned purchases, (3) shoe on the other foot, (4) you need both shoes and (5) help choosing their shoes. In summary, the function of telepractice fits differently for each individual, similar to pairs of shoes. Conclusions Telepractice has its own strengths and weaknesses and isn't a direct substitute for in‐person sessions, much like left and right shoes are similar but not the same. The results support participant perceptions that telepractice functions best as an adjunct to in‐person sessions through a flexible hybrid delivery model in the provision of therapy services to people with a disability. A strategy for improving perceived usefulness may involve positioning telepractice as unique with strengths and weaknesses, not replacing in‐person care. Patient or Public Contribution The paper forms part of a larger codesign process which included customer and carer participants throughout the design and planning of the project, inclusion of a peer researcher, and the selection of the analytic metaphor including in the findings of this article production.https://doi.org/10.1111/hex.13988accessibilityallied healthdisabilityPPIqualitativetelepractice |
| spellingShingle | Cloe Benz Jaya Dantas Mai Welsh Richard Norman Suzanne Robinson Delia Hendrie A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability Health Expectations accessibility allied health disability PPI qualitative telepractice |
| title | A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability |
| title_full | A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability |
| title_fullStr | A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability |
| title_full_unstemmed | A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability |
| title_short | A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability |
| title_sort | qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability |
| topic | accessibility allied health disability PPI qualitative telepractice |
| url | https://doi.org/10.1111/hex.13988 |
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