The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review

Yaohong Niu,1,* Jingbo Sun,2,* Kerun Zhu,1 Bojun Xu,1 Yin-Ping Zhang,3 Min Peng3 1School of Journalism and New Media, Xi’an Jiaotong University, Xi’an, 710049, People’s Republic of China; 2School of Sport Management and Communication, Capital University of Physical Education...

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Main Authors: Niu Y, Sun J, Zhu K, Xu B, Zhang YP, Peng M
Format: Article
Language:English
Published: Dove Medical Press 2025-08-01
Series:Psychology Research and Behavior Management
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Online Access:https://www.dovepress.com/the-critical-role-and-effects-of-patient-centered-communication-in-psy-peer-reviewed-fulltext-article-PRBM
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author Niu Y
Sun J
Zhu K
Xu B
Zhang YP
Peng M
author_facet Niu Y
Sun J
Zhu K
Xu B
Zhang YP
Peng M
author_sort Niu Y
collection DOAJ
description Yaohong Niu,1,* Jingbo Sun,2,* Kerun Zhu,1 Bojun Xu,1 Yin-Ping Zhang,3 Min Peng3 1School of Journalism and New Media, Xi’an Jiaotong University, Xi’an, 710049, People’s Republic of China; 2School of Sport Management and Communication, Capital University of Physical Education and Sports, Beijing, 100088, People’s Republic of China; 3Health Science Center, Xi’an Jiaotong University, Xi’an, 710061, People’s Republic of China*These authors contributed equally to this workCorrespondence: Min Peng, Health Science Center, Xi’an Jiaotong University, No. 76, Yanta West Road, Xi’an, 710061, People’s Republic of China, Email pengmin2020@stu.xjtu.edu.cn Yin-Ping Zhang, Health Science Center, Xi’an Jiaotong University, No. 76, Yanta West Road, Xi’an, 710061, People’s Republic of China, Email cathyzh@mail.xjtu.edu.cnAbstract: Patient-centered communication has emerged as a fundamental component of effective psychotherapy, significantly influencing the therapeutic process and outcomes. This narrative review examined 53 studies selected from PsycINFO, PubMed, and CINAHL databases published between 2010– 2024, focusing on empirical and theoretical work on patient-centered communication in psychotherapy. A significant portion of this review is dedicated to analyzing the effects of patient-centered communication on therapeutic outcomes. The evidence consistently demonstrates that this approach enhances the therapeutic alliance, improves treatment adherence and engagement, increases patient satisfaction, and leads to better overall mental health outcomes. The review also examines how patient-centered communication is applied across different therapeutic modalities, including cognitive-behavioral therapy, psychodynamic approaches, and group therapy settings. Cultural considerations in patient-centered communication are thoroughly explored, highlighting the importance of adapting communication styles for diverse populations and addressing language barriers and cultural differences. The review discusses the impact of culturally sensitive patient-centered communication on therapeutic outcomes for minority groups, emphasizing its potential to reduce disparities in mental health care. This narrative review also provides valuable insights for mental health professionals, researchers, and policymakers, underscoring the importance of patient-centered communication in advancing the field of psychotherapy and improving mental health care delivery.Keywords: patient-centered communication, psychotherapy, therapeutic alliance, treatment outcomes, cultural competence, mental health care
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series Psychology Research and Behavior Management
spelling doaj-art-1b4714c48f5243faa3e03df080c343ba2025-08-20T03:39:29ZengDove Medical PressPsychology Research and Behavior Management1179-15782025-08-01Volume 18Issue 116571671105474The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative ReviewNiu Y0Sun J1Zhu K2Xu B3Zhang YP4Peng M5School of Journalism and New MediaSchool of Sport Management and CommunicationSchool of Journalism and New MediaSchool of Journalism and New MediaHealth Science CenterHealth Science CenterYaohong Niu,1,* Jingbo Sun,2,* Kerun Zhu,1 Bojun Xu,1 Yin-Ping Zhang,3 Min Peng3 1School of Journalism and New Media, Xi’an Jiaotong University, Xi’an, 710049, People’s Republic of China; 2School of Sport Management and Communication, Capital University of Physical Education and Sports, Beijing, 100088, People’s Republic of China; 3Health Science Center, Xi’an Jiaotong University, Xi’an, 710061, People’s Republic of China*These authors contributed equally to this workCorrespondence: Min Peng, Health Science Center, Xi’an Jiaotong University, No. 76, Yanta West Road, Xi’an, 710061, People’s Republic of China, Email pengmin2020@stu.xjtu.edu.cn Yin-Ping Zhang, Health Science Center, Xi’an Jiaotong University, No. 76, Yanta West Road, Xi’an, 710061, People’s Republic of China, Email cathyzh@mail.xjtu.edu.cnAbstract: Patient-centered communication has emerged as a fundamental component of effective psychotherapy, significantly influencing the therapeutic process and outcomes. This narrative review examined 53 studies selected from PsycINFO, PubMed, and CINAHL databases published between 2010– 2024, focusing on empirical and theoretical work on patient-centered communication in psychotherapy. A significant portion of this review is dedicated to analyzing the effects of patient-centered communication on therapeutic outcomes. The evidence consistently demonstrates that this approach enhances the therapeutic alliance, improves treatment adherence and engagement, increases patient satisfaction, and leads to better overall mental health outcomes. The review also examines how patient-centered communication is applied across different therapeutic modalities, including cognitive-behavioral therapy, psychodynamic approaches, and group therapy settings. Cultural considerations in patient-centered communication are thoroughly explored, highlighting the importance of adapting communication styles for diverse populations and addressing language barriers and cultural differences. The review discusses the impact of culturally sensitive patient-centered communication on therapeutic outcomes for minority groups, emphasizing its potential to reduce disparities in mental health care. This narrative review also provides valuable insights for mental health professionals, researchers, and policymakers, underscoring the importance of patient-centered communication in advancing the field of psychotherapy and improving mental health care delivery.Keywords: patient-centered communication, psychotherapy, therapeutic alliance, treatment outcomes, cultural competence, mental health carehttps://www.dovepress.com/the-critical-role-and-effects-of-patient-centered-communication-in-psy-peer-reviewed-fulltext-article-PRBMpatient-centered communicationpsychotherapytherapeutic alliancetreatment outcomescultural competencemental health care
spellingShingle Niu Y
Sun J
Zhu K
Xu B
Zhang YP
Peng M
The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review
Psychology Research and Behavior Management
patient-centered communication
psychotherapy
therapeutic alliance
treatment outcomes
cultural competence
mental health care
title The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review
title_full The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review
title_fullStr The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review
title_full_unstemmed The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review
title_short The Critical Role and Effects of Patient-Centered Communication in Psychotherapy: A Narrative Review
title_sort critical role and effects of patient centered communication in psychotherapy a narrative review
topic patient-centered communication
psychotherapy
therapeutic alliance
treatment outcomes
cultural competence
mental health care
url https://www.dovepress.com/the-critical-role-and-effects-of-patient-centered-communication-in-psy-peer-reviewed-fulltext-article-PRBM
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