Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic

Abstract Background During the COVID-19 pandemic, olderadult-focused community organizations played an essential role in supporting the wellbeing of older adults. Supporting older adults during this time required extensive modifications to existing programming but their adaptations during the COVID-...

Full description

Saved in:
Bibliographic Details
Main Authors: Kristen R. Haase, Ailsa C. Sirois, Dmitri Detwyler, Bahareh Kardeh, Shelley Peacock, Theodore D. Cosco, Marjan Kamali, Megan E. O’Connell
Format: Article
Language:English
Published: BMC 2025-03-01
Series:BMC Geriatrics
Subjects:
Online Access:https://doi.org/10.1186/s12877-025-05816-w
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849392607973605376
author Kristen R. Haase
Ailsa C. Sirois
Dmitri Detwyler
Bahareh Kardeh
Shelley Peacock
Theodore D. Cosco
Marjan Kamali
Megan E. O’Connell
author_facet Kristen R. Haase
Ailsa C. Sirois
Dmitri Detwyler
Bahareh Kardeh
Shelley Peacock
Theodore D. Cosco
Marjan Kamali
Megan E. O’Connell
author_sort Kristen R. Haase
collection DOAJ
description Abstract Background During the COVID-19 pandemic, olderadult-focused community organizations played an essential role in supporting the wellbeing of older adults. Supporting older adults during this time required extensive modifications to existing programming but their adaptations during the COVID-19 pandemic are not well documented. The purpose of this study was to understand how older adult-focused community organizations adopted virtual delivery formats during the COVID-19 pandemic and their perspectives of the barriers and facilitators for organizations and older adults. Methods To understand the changes that were made, we conducted a qualitative environmental scan of community-based services across British Columbia. Online searches were complemented by snowball sampling and key informant interviews. We identified 90 older adult-serving community organizations and interviewed 26. We used reflexive thematic analysis to understand the main strategies. Results These community organizations described barriers related to older adults’ wellbeing, information technology proficiency, and personal/organizational losses related to changes in program structure. Facilitators for virtual activities and events included inter- and intra-organizational collaboration, intrinsic qualities of program design, physical resources to supporting virtual programming, and availability of technological resources. Organizations described meeting the challenge by increasing the ‘depth’ and ‘breadth’ of their reach. Conclusion Older adult-focused community organizations recognized the critical role they played for older adults and adapted their resources to meet those needs. Informational technology was quickly and effectively leveraged to promote social interaction for older adults when physical distancing was required during the COVID-19 pandemic. Barriers related to cost, time, and ultimately older adults’ interest in a virtual delivery format were critical limitations. Graphical Abstract
format Article
id doaj-art-1b015d3552714193b1677a7e58952ecb
institution Kabale University
issn 1471-2318
language English
publishDate 2025-03-01
publisher BMC
record_format Article
series BMC Geriatrics
spelling doaj-art-1b015d3552714193b1677a7e58952ecb2025-08-20T03:40:44ZengBMCBMC Geriatrics1471-23182025-03-0125111210.1186/s12877-025-05816-wFacilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemicKristen R. Haase0Ailsa C. Sirois1Dmitri Detwyler2Bahareh Kardeh3Shelley Peacock4Theodore D. Cosco5Marjan Kamali6Megan E. O’Connell7School of Nursing, Faculty of Applied Science, University of British ColumbiaSchool of Nursing, Faculty of Applied Science, University of British ColumbiaDepartment of Applied Linguistics and ESL, Georgia State UniversityFaculty of Medicine, Graduate Program in Rehabilitation Sciences, University of British ColumbiaCollege of Nursing, University of SaskatchewanSchool of Gerontology Research Centre, Department of Gerontology, Simon Fraser UniversitySchool of Nursing, Faculty of Applied Science, University of British ColumbiaDepartment of Psychology, University of SaskatchewanAbstract Background During the COVID-19 pandemic, olderadult-focused community organizations played an essential role in supporting the wellbeing of older adults. Supporting older adults during this time required extensive modifications to existing programming but their adaptations during the COVID-19 pandemic are not well documented. The purpose of this study was to understand how older adult-focused community organizations adopted virtual delivery formats during the COVID-19 pandemic and their perspectives of the barriers and facilitators for organizations and older adults. Methods To understand the changes that were made, we conducted a qualitative environmental scan of community-based services across British Columbia. Online searches were complemented by snowball sampling and key informant interviews. We identified 90 older adult-serving community organizations and interviewed 26. We used reflexive thematic analysis to understand the main strategies. Results These community organizations described barriers related to older adults’ wellbeing, information technology proficiency, and personal/organizational losses related to changes in program structure. Facilitators for virtual activities and events included inter- and intra-organizational collaboration, intrinsic qualities of program design, physical resources to supporting virtual programming, and availability of technological resources. Organizations described meeting the challenge by increasing the ‘depth’ and ‘breadth’ of their reach. Conclusion Older adult-focused community organizations recognized the critical role they played for older adults and adapted their resources to meet those needs. Informational technology was quickly and effectively leveraged to promote social interaction for older adults when physical distancing was required during the COVID-19 pandemic. Barriers related to cost, time, and ultimately older adults’ interest in a virtual delivery format were critical limitations. Graphical Abstracthttps://doi.org/10.1186/s12877-025-05816-wAgingCOVID-19Community organizationsInformation technology
spellingShingle Kristen R. Haase
Ailsa C. Sirois
Dmitri Detwyler
Bahareh Kardeh
Shelley Peacock
Theodore D. Cosco
Marjan Kamali
Megan E. O’Connell
Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic
BMC Geriatrics
Aging
COVID-19
Community organizations
Information technology
title Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic
title_full Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic
title_fullStr Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic
title_full_unstemmed Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic
title_short Facilitators and barriers faced by community organizations supporting older adults during the COVID-19 pandemic
title_sort facilitators and barriers faced by community organizations supporting older adults during the covid 19 pandemic
topic Aging
COVID-19
Community organizations
Information technology
url https://doi.org/10.1186/s12877-025-05816-w
work_keys_str_mv AT kristenrhaase facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT ailsacsirois facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT dmitridetwyler facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT baharehkardeh facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT shelleypeacock facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT theodoredcosco facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT marjankamali facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic
AT meganeoconnell facilitatorsandbarriersfacedbycommunityorganizationssupportingolderadultsduringthecovid19pandemic