CRM: a new formula for internal coordination
Introduction. Improving communication with clients and business partners is the main task that involves the use of CRM systems. Such systems contribute to effective business management through the use of information technology in modeling customer relationships. The use of CRM systems in companies i...
Saved in:
| Main Authors: | E. V. Berezhnaya, D. A. Duginets |
|---|---|
| Format: | Article |
| Language: | Russian |
| Published: |
North Caucasus Federal University
2024-04-01
|
| Series: | Вестник Северо-Кавказского федерального университета |
| Subjects: | |
| Online Access: | https://vestnikskfu.elpub.ru/jour/article/view/2640 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG
by: D. V. Akushko
Published: (2015-11-01) -
CRM technology as a tool for enhancing organizational image through effective customer knowledge management
by: Nedeljković Ivana, et al.
Published: (2025-01-01) -
The Effect of Customer Relationship Management Capabilities on Organizational Performance
by: ياسر عادل محمود الخفاجي, et al.
Published: (2024-06-01) -
CONSEQUENCES OF SOCIAL MEDIA TECHNOLOGIES ADOPTION ON CRM CAPABILITIES AND FIRM PERFORMANCE
by: Daniela TULEU
Published: (2018-05-01) -
Introducing a Novel Model to Determine CLV
by: Jafar Razmi, et al.
Published: (2009-03-01)