Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes

The present study examined the usage of QR codes among consumers from different demographic groups (gender, generation, marital status, work, income, education, experience with QR codes, QR code usage frequency, QR code risk perception) within the framework of the Technology Acceptance Model (TAM)....

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Main Author: Esma Ebru Şentürk
Format: Article
Language:English
Published: Trakya University 2024-12-01
Series:Trakya Üniversitesi İktisadi ve İdari Bilimler Fakültesi E-Dergi
Subjects:
Online Access:https://dergipark.org.tr/tr/download/article-file/3946313
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author Esma Ebru Şentürk
author_facet Esma Ebru Şentürk
author_sort Esma Ebru Şentürk
collection DOAJ
description The present study examined the usage of QR codes among consumers from different demographic groups (gender, generation, marital status, work, income, education, experience with QR codes, QR code usage frequency, QR code risk perception) within the framework of the Technology Acceptance Model (TAM). An online survey was used in the research methodology. A total of 556 individuals aged 18 and above residing in Türkiye were included in the study. The data obtained were utilized to analyze the effect of the perceived usefulness and perceived enjoyment dimensions of the TAM on QR code usage attitude and intention to use, accomplished through the use of structural equation modeling. The findings showed that user experience and security perception influence QR code usage. Additionally, the study demonstrated that perceived enjoyment positively affects the intention to use QR codes, whereas perceived usefulness has no effect on the intention to use QR codes. It is imperative to develop security measures, conduct awareness studies, and enhance consumers' perceptions of trust in QR codes to facilitate the widespread acceptance of QR codes.
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institution Kabale University
issn 2147-2483
language English
publishDate 2024-12-01
publisher Trakya University
record_format Article
series Trakya Üniversitesi İktisadi ve İdari Bilimler Fakültesi E-Dergi
spelling doaj-art-1a680de2c886494cbda028eac8170d9b2025-01-06T07:51:42ZengTrakya UniversityTrakya Üniversitesi İktisadi ve İdari Bilimler Fakültesi E-Dergi2147-24832024-12-0113210112410.47934/tife.13.02.0169Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codesEsma Ebru Şentürk0https://orcid.org/0000-0002-4528-1518HİTİT ÜNİVERSİTESİThe present study examined the usage of QR codes among consumers from different demographic groups (gender, generation, marital status, work, income, education, experience with QR codes, QR code usage frequency, QR code risk perception) within the framework of the Technology Acceptance Model (TAM). An online survey was used in the research methodology. A total of 556 individuals aged 18 and above residing in Türkiye were included in the study. The data obtained were utilized to analyze the effect of the perceived usefulness and perceived enjoyment dimensions of the TAM on QR code usage attitude and intention to use, accomplished through the use of structural equation modeling. The findings showed that user experience and security perception influence QR code usage. Additionally, the study demonstrated that perceived enjoyment positively affects the intention to use QR codes, whereas perceived usefulness has no effect on the intention to use QR codes. It is imperative to develop security measures, conduct awareness studies, and enhance consumers' perceptions of trust in QR codes to facilitate the widespread acceptance of QR codes.https://dergipark.org.tr/tr/download/article-file/3946313qr kodtüketici davranışlarıteknoloji kabul modeli (tkm)qr codeconsumer behaviortechnology acceptance model (tam)
spellingShingle Esma Ebru Şentürk
Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes
Trakya Üniversitesi İktisadi ve İdari Bilimler Fakültesi E-Dergi
qr kod
tüketici davranışları
teknoloji kabul modeli (tkm)
qr code
consumer behavior
technology acceptance model (tam)
title Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes
title_full Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes
title_fullStr Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes
title_full_unstemmed Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes
title_short Scan it - get it: A study on the socio-demographic characteristics of consumers using qr codes
title_sort scan it get it a study on the socio demographic characteristics of consumers using qr codes
topic qr kod
tüketici davranışları
teknoloji kabul modeli (tkm)
qr code
consumer behavior
technology acceptance model (tam)
url https://dergipark.org.tr/tr/download/article-file/3946313
work_keys_str_mv AT esmaebrusenturk scanitgetitastudyonthesociodemographiccharacteristicsofconsumersusingqrcodes