The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception
Destination Image as a development which comprises of interrelated assessments converged with general impressions and convictions dependent on data preparing from an assortment of sources after some time; little research has concentrated on picture arrangement corresponding to this kind of goal, thi...
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| Format: | Article |
| Language: | English |
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University of Tehran
2021-05-01
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| Series: | Journal of Information Technology Management |
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| Online Access: | https://jitm.ut.ac.ir/article_80756_9d1722d098ae22cffa58c5f555cdac73.pdf |
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| author | Faisal A. al-Bourini Nader Mohammad Aljawarneh Mohammad Fathi Almaaitah Shadi Altahat Ziyad Saleh Alomari Munsif Sokiyna |
| author_facet | Faisal A. al-Bourini Nader Mohammad Aljawarneh Mohammad Fathi Almaaitah Shadi Altahat Ziyad Saleh Alomari Munsif Sokiyna |
| author_sort | Faisal A. al-Bourini |
| collection | DOAJ |
| description | Destination Image as a development which comprises of interrelated assessments converged with general impressions and convictions dependent on data preparing from an assortment of sources after some time; little research has concentrated on picture arrangement corresponding to this kind of goal, this article explores the mediating role of Online Image on the connection between E-WOM and E-service quality, E-satisfaction, E- trust The result of Structural equation Modelling (AMOS) path analysis affirmed that estimation model fulfilled the necessity and evidence the solidness of things, builds and correlation. All the four conditions for estimation model was met: things stacking above 0.7; unwavering composite quality (CR) above 0.7; Average Variance Extraction (AVE) above 0.5. The scholastics and industry will profit by the usage of this examination. Likewise, the tourist industry division can draw from these outcomes as references and proposals inside the impediments of the study. Future research headings were proposed to deal with the restrictions. |
| format | Article |
| id | doaj-art-17d525e3bcb54a9c9e8f74ea83a7e9e8 |
| institution | OA Journals |
| issn | 2008-5893 2423-5059 |
| language | English |
| publishDate | 2021-05-01 |
| publisher | University of Tehran |
| record_format | Article |
| series | Journal of Information Technology Management |
| spelling | doaj-art-17d525e3bcb54a9c9e8f74ea83a7e9e82025-08-20T01:50:59ZengUniversity of TehranJournal of Information Technology Management2008-58932423-50592021-05-0113Special Issue: Big Data Analytics and Management in Internet of Things9211010.22059/jitm.2021.8075680756The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists PerceptionFaisal A. al-Bourini0Nader Mohammad Aljawarneh1Mohammad Fathi Almaaitah2Shadi Altahat3Ziyad Saleh Alomari4Munsif Sokiyna5Ph.D, Associate Professor Department of HR, Business College, Jadara University, Irbid, Jordan.Department of Business Administration & Business College, Jadara University, Irbid, Jordan.Assistant Professor, Department of HR, Business College, Jadara University, Irbid, Jordan.Assistant Professor Department of Business Administration & HR, Business College, Jadara University, Irbid, Jordan.Department of Business Administration, Business College, Jadara University, Irbid, Jordan.PhD Candidate, Department of Management Information system, Faculty of Science & Information Technology, Cyprus International University, Nicosia, Cyprus.Destination Image as a development which comprises of interrelated assessments converged with general impressions and convictions dependent on data preparing from an assortment of sources after some time; little research has concentrated on picture arrangement corresponding to this kind of goal, this article explores the mediating role of Online Image on the connection between E-WOM and E-service quality, E-satisfaction, E- trust The result of Structural equation Modelling (AMOS) path analysis affirmed that estimation model fulfilled the necessity and evidence the solidness of things, builds and correlation. All the four conditions for estimation model was met: things stacking above 0.7; unwavering composite quality (CR) above 0.7; Average Variance Extraction (AVE) above 0.5. The scholastics and industry will profit by the usage of this examination. Likewise, the tourist industry division can draw from these outcomes as references and proposals inside the impediments of the study. Future research headings were proposed to deal with the restrictions.https://jitm.ut.ac.ir/article_80756_9d1722d098ae22cffa58c5f555cdac73.pdfe-word of mouthe-trust & e-service qualityonline destination image |
| spellingShingle | Faisal A. al-Bourini Nader Mohammad Aljawarneh Mohammad Fathi Almaaitah Shadi Altahat Ziyad Saleh Alomari Munsif Sokiyna The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception Journal of Information Technology Management e-word of mouth e-trust & e-service quality online destination image |
| title | The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception |
| title_full | The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception |
| title_fullStr | The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception |
| title_full_unstemmed | The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception |
| title_short | The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception |
| title_sort | role of e word of mouth in the relationship between online destination image e satisfaction e trust e service quality for international tourists perception |
| topic | e-word of mouth e-trust & e-service quality online destination image |
| url | https://jitm.ut.ac.ir/article_80756_9d1722d098ae22cffa58c5f555cdac73.pdf |
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