Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic

Background: The coronavirus disease 2019 (COVID-19) epidemic disturbed the organization of healthcare systems worldwide. All sectors were affected, including acupuncture consultations. We aimed to assess the impact of this pandemic on acupuncture consultations at Mongi Slim Hospital, La Marsa, Tunis...

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Main Authors: Alia Fazaa, Ons Loukil, Rym Ben M’barek, Sawssen Miladi, Yasmine Makhlouf, Hiba Boussaa, Kawther Ben Abdelghani, Ahmed Laatar
Format: Article
Language:English
Published: MEDrang Inc. 2025-03-01
Series:Journal of Acupuncture Research
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author Alia Fazaa
Ons Loukil
Rym Ben M’barek
Sawssen Miladi
Yasmine Makhlouf
Hiba Boussaa
Kawther Ben Abdelghani
Ahmed Laatar
author_facet Alia Fazaa
Ons Loukil
Rym Ben M’barek
Sawssen Miladi
Yasmine Makhlouf
Hiba Boussaa
Kawther Ben Abdelghani
Ahmed Laatar
author_sort Alia Fazaa
collection DOAJ
description Background: The coronavirus disease 2019 (COVID-19) epidemic disturbed the organization of healthcare systems worldwide. All sectors were affected, including acupuncture consultations. We aimed to assess the impact of this pandemic on acupuncture consultations at Mongi Slim Hospital, La Marsa, Tunisia. We identified problems inherent in patient management during this period. Methods: This descriptive cross-sectional study included new patients who consulted the acupuncture department during the 1st, 3rd and 4th waves of the pandemic. We examined the variation in the number of patients during 2019, 2020 and 2021. Three samples of 25 patients each were randomly selected. A questionnaire was used to collect socio-demographic data to study the patient's pathway prior to acupuncture, degree of patient satisfaction with care, and degree of application of hygiene measures. Results: There was a significant decrease of 67% and 61% in the number of patients in 2020 and 2021 respectively, compared with 2019. Patients completed an average of 8.0 ± 4.2 sessions. The patients rated their level of satisfaction with the care received, time spent waiting for an appointment, and application of hygiene measures as (mean score) 8.7 ± 1.5, 8.9 ± 1.6, and 8.3 ± 1.9 out of ten, respectively. Satisfaction with global care was positively correlated with appointment facility, reception at the registration office, reception by the acupuncturist, and application of safety precautions, and was negatively correlated with age. Conclusion: The COVID-19 pandemic negatively affected patient numbers in the acupuncture department, without affecting the quality of care. Observance of hygienic measures ensured good quality of care despite the pandemic.
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spelling doaj-art-16ec0748a5bc40e3ada3e1fce37a88942025-08-20T01:50:45ZengMEDrang Inc.Journal of Acupuncture Research2586-288X2586-28982025-03-0142221322010.13045/jar.24.0067Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 PandemicAlia Fazaa0https://orcid.org/0000-0001-7557-412XOns Loukil1https://orcid.org/0009-0004-2697-7351Rym Ben M’barek2https://orcid.org/0009-0000-0502-1255Sawssen Miladi3https://orcid.org/0000-0002-3596-8025Yasmine Makhlouf4https://orcid.org/0000-0001-8788-0626Hiba Boussaa5https://orcid.org/0000-0002-4744-5766Kawther Ben Abdelghani6https://orcid.org/0000-0001-8811-1714Ahmed Laatar7https://orcid.org/0009-0000-5291-0530Department of Rheumatology, Mongi Slim Hospital, La Marsa, Tunisia Faculty of Medicine of Tunis, Tunis El Manar University, Tunis, TunisiaFaculty of Medicine of Tunis, Tunis El Manar University, Tunis, TunisiaDepartment of Rheumatology, Mongi Slim Hospital, La Marsa, TunisiaDepartment of Rheumatology, Mongi Slim Hospital, La Marsa, TunisiaDepartment of Rheumatology, Mongi Slim Hospital, La Marsa, TunisiaDepartment of Rheumatology, Mongi Slim Hospital, La Marsa, TunisiaDepartment of Rheumatology, Mongi Slim Hospital, La Marsa, TunisiaBackground: The coronavirus disease 2019 (COVID-19) epidemic disturbed the organization of healthcare systems worldwide. All sectors were affected, including acupuncture consultations. We aimed to assess the impact of this pandemic on acupuncture consultations at Mongi Slim Hospital, La Marsa, Tunisia. We identified problems inherent in patient management during this period. Methods: This descriptive cross-sectional study included new patients who consulted the acupuncture department during the 1st, 3rd and 4th waves of the pandemic. We examined the variation in the number of patients during 2019, 2020 and 2021. Three samples of 25 patients each were randomly selected. A questionnaire was used to collect socio-demographic data to study the patient's pathway prior to acupuncture, degree of patient satisfaction with care, and degree of application of hygiene measures. Results: There was a significant decrease of 67% and 61% in the number of patients in 2020 and 2021 respectively, compared with 2019. Patients completed an average of 8.0 ± 4.2 sessions. The patients rated their level of satisfaction with the care received, time spent waiting for an appointment, and application of hygiene measures as (mean score) 8.7 ± 1.5, 8.9 ± 1.6, and 8.3 ± 1.9 out of ten, respectively. Satisfaction with global care was positively correlated with appointment facility, reception at the registration office, reception by the acupuncturist, and application of safety precautions, and was negatively correlated with age. Conclusion: The COVID-19 pandemic negatively affected patient numbers in the acupuncture department, without affecting the quality of care. Observance of hygienic measures ensured good quality of care despite the pandemic.acupunctureconsultationcovid-19impact
spellingShingle Alia Fazaa
Ons Loukil
Rym Ben M’barek
Sawssen Miladi
Yasmine Makhlouf
Hiba Boussaa
Kawther Ben Abdelghani
Ahmed Laatar
Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic
Journal of Acupuncture Research
acupuncture
consultation
covid-19
impact
title Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic
title_full Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic
title_fullStr Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic
title_full_unstemmed Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic
title_short Evaluation of Acupuncture Consultation Activity during the Coronavirus Disease 2019 Pandemic
title_sort evaluation of acupuncture consultation activity during the coronavirus disease 2019 pandemic
topic acupuncture
consultation
covid-19
impact
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