Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia

Abstract Background Maternal health services were among the services provided by health extension workers, but the utilization of these services remains inadequate in Ethiopia. Therefore, this study aimed to study women’s satisfaction and related factors with health extension service in Hawassa City...

Full description

Saved in:
Bibliographic Details
Main Authors: Bargude Balta, Zufan Ayele
Format: Article
Language:English
Published: BMC 2025-05-01
Series:BMC Women's Health
Subjects:
Online Access:https://doi.org/10.1186/s12905-025-03824-x
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850231408032743424
author Bargude Balta
Zufan Ayele
author_facet Bargude Balta
Zufan Ayele
author_sort Bargude Balta
collection DOAJ
description Abstract Background Maternal health services were among the services provided by health extension workers, but the utilization of these services remains inadequate in Ethiopia. Therefore, this study aimed to study women’s satisfaction and related factors with health extension service in Hawassa City, Sidama region, Southern Ethiopia. Objective This study aimed to assess women’s satisfaction with health services provided by health extension workers and its associated factors in Hawassa City. Method A community-based cross-sectional study was conducted from August 1/2022 – September 1/2022 in Hawassa city. A multistage sampling technique was used to allocate 363 study participants. Data were checked for completeness and consistency, then, coded and entered into Epidata version 4.6, exported to the SPSS, IBM version 26. Descriptive statistics was used to describe the study variables. In the bivariable analysis, variables with P-Value < 0.25 were considered candidates for multivariable analysis, and significance was declared at P-Value < 0.05. Result From 355 samples, 353 women participated in the survey with a 99% response rate. The overall proportion of women satisfied with health extension services was 51.8% with a 95% CI (46.9–56.8%). Two hundred fifty-nine (73.4%) of mothers used family planning services and 248(70.3%) participants were exposed to Maternal and child health services. Above secondary education AOR = 2.4; 95% CI (1.1–5.1), Husband occupation AOR = 15; 95% CI:7–33) and being model family AOR = 2.43; 95% CI:1.02–5.6) had higher odds of satisfaction with health extension services. Conclusion In the research area, women’s satisfaction with health extension services was low compared to other national studies. A husband’s job, having a better education, and being a model household were all positively correlated with their level of satisfaction. To maximize women’s satisfaction training and certifying model households was essential.
format Article
id doaj-art-16eae9c0f70b4faeadd2496c134db417
institution OA Journals
issn 1472-6874
language English
publishDate 2025-05-01
publisher BMC
record_format Article
series BMC Women's Health
spelling doaj-art-16eae9c0f70b4faeadd2496c134db4172025-08-20T02:03:32ZengBMCBMC Women's Health1472-68742025-05-012511910.1186/s12905-025-03824-xWomen’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern EthiopiaBargude Balta0Zufan Ayele1Hawassa University Comprehensive Specialized HospitalSouthwest Ethiopia Health Bereu Disease Prevention DepartmentAbstract Background Maternal health services were among the services provided by health extension workers, but the utilization of these services remains inadequate in Ethiopia. Therefore, this study aimed to study women’s satisfaction and related factors with health extension service in Hawassa City, Sidama region, Southern Ethiopia. Objective This study aimed to assess women’s satisfaction with health services provided by health extension workers and its associated factors in Hawassa City. Method A community-based cross-sectional study was conducted from August 1/2022 – September 1/2022 in Hawassa city. A multistage sampling technique was used to allocate 363 study participants. Data were checked for completeness and consistency, then, coded and entered into Epidata version 4.6, exported to the SPSS, IBM version 26. Descriptive statistics was used to describe the study variables. In the bivariable analysis, variables with P-Value < 0.25 were considered candidates for multivariable analysis, and significance was declared at P-Value < 0.05. Result From 355 samples, 353 women participated in the survey with a 99% response rate. The overall proportion of women satisfied with health extension services was 51.8% with a 95% CI (46.9–56.8%). Two hundred fifty-nine (73.4%) of mothers used family planning services and 248(70.3%) participants were exposed to Maternal and child health services. Above secondary education AOR = 2.4; 95% CI (1.1–5.1), Husband occupation AOR = 15; 95% CI:7–33) and being model family AOR = 2.43; 95% CI:1.02–5.6) had higher odds of satisfaction with health extension services. Conclusion In the research area, women’s satisfaction with health extension services was low compared to other national studies. A husband’s job, having a better education, and being a model household were all positively correlated with their level of satisfaction. To maximize women’s satisfaction training and certifying model households was essential.https://doi.org/10.1186/s12905-025-03824-xWomen satisfactionHealth extension packageHawassaEthiopia
spellingShingle Bargude Balta
Zufan Ayele
Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia
BMC Women's Health
Women satisfaction
Health extension package
Hawassa
Ethiopia
title Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia
title_full Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia
title_fullStr Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia
title_full_unstemmed Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia
title_short Women’s satisfaction with health extension services and its associated factors in Hawassa City, Sidama region, Southern Ethiopia
title_sort women s satisfaction with health extension services and its associated factors in hawassa city sidama region southern ethiopia
topic Women satisfaction
Health extension package
Hawassa
Ethiopia
url https://doi.org/10.1186/s12905-025-03824-x
work_keys_str_mv AT bargudebalta womenssatisfactionwithhealthextensionservicesanditsassociatedfactorsinhawassacitysidamaregionsouthernethiopia
AT zufanayele womenssatisfactionwithhealthextensionservicesanditsassociatedfactorsinhawassacitysidamaregionsouthernethiopia