Datafying citizens: Third-party trackers and data-as-payment in government infrastructure

Scandinavians are among the most datafied citizens in the world. With its digitalised welfare states, Danish, Norwegian, and Swedish e-governance infrastructures collect massive amounts of data about citizens as they search for jobs, apply for building permits, and check school calendars. In this ar...

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Main Authors: Sjøvaag Helle, Brantner Cornelia, Ferrer-Conill Raul, Karlsson Michael, Helles Rasmus
Format: Article
Language:English
Published: Sciendo 2025-04-01
Series:Nordicom Review
Subjects:
Online Access:https://doi.org/10.2478/nor-2025-0004
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author Sjøvaag Helle
Brantner Cornelia
Ferrer-Conill Raul
Karlsson Michael
Helles Rasmus
author_facet Sjøvaag Helle
Brantner Cornelia
Ferrer-Conill Raul
Karlsson Michael
Helles Rasmus
author_sort Sjøvaag Helle
collection DOAJ
description Scandinavians are among the most datafied citizens in the world. With its digitalised welfare states, Danish, Norwegian, and Swedish e-governance infrastructures collect massive amounts of data about citizens as they search for jobs, apply for building permits, and check school calendars. In this article, we analyse the use of third-party trackers (n = 2,761) on Scandinavian municipal websites (n = 745) between 2007–2023. Mobilising the theoretical framework of universalism, our aim is to understand what kind of cost data tracking constitutes for users of digital government services. Results show that Scandinavian municipal websites are dominated by commercial trackers harvesting citizen data for advertising purposes, particularly those provided by Alphabet and Meta. We conclude that commercial user-tracking on Scandinavian municipal websites does not conform to the principle of universality, proposing 1) that governments ensure transparency of the cost incurred by these websites’ data tracking, and 2) that they ban commercial tracking on municipal websites.
format Article
id doaj-art-162ec6eddfe64b7f900694545dbd4d5c
institution Kabale University
issn 2001-5119
language English
publishDate 2025-04-01
publisher Sciendo
record_format Article
series Nordicom Review
spelling doaj-art-162ec6eddfe64b7f900694545dbd4d5c2025-08-20T03:24:55ZengSciendoNordicom Review2001-51192025-04-01461769910.2478/nor-2025-0004Datafying citizens: Third-party trackers and data-as-payment in government infrastructureSjøvaag Helle0Brantner Cornelia1Ferrer-Conill Raul2Karlsson Michael3Helles Rasmus4Department of Media and Social Sciences, University of Stavanger, NorwayDepartment of Geography, Media and Communication, Karlstad University, SwedenDepartment of Media and Social Sciences, University of Stavanger, NorwayDepartment of Geography, Media and Communication, Karlstad University, SwedenDepartment of Communication, Copenhagen University, DenmarkScandinavians are among the most datafied citizens in the world. With its digitalised welfare states, Danish, Norwegian, and Swedish e-governance infrastructures collect massive amounts of data about citizens as they search for jobs, apply for building permits, and check school calendars. In this article, we analyse the use of third-party trackers (n = 2,761) on Scandinavian municipal websites (n = 745) between 2007–2023. Mobilising the theoretical framework of universalism, our aim is to understand what kind of cost data tracking constitutes for users of digital government services. Results show that Scandinavian municipal websites are dominated by commercial trackers harvesting citizen data for advertising purposes, particularly those provided by Alphabet and Meta. We conclude that commercial user-tracking on Scandinavian municipal websites does not conform to the principle of universality, proposing 1) that governments ensure transparency of the cost incurred by these websites’ data tracking, and 2) that they ban commercial tracking on municipal websites.https://doi.org/10.2478/nor-2025-0004dataficationgovernancethird-party servicestrackersuniversalism
spellingShingle Sjøvaag Helle
Brantner Cornelia
Ferrer-Conill Raul
Karlsson Michael
Helles Rasmus
Datafying citizens: Third-party trackers and data-as-payment in government infrastructure
Nordicom Review
datafication
governance
third-party services
trackers
universalism
title Datafying citizens: Third-party trackers and data-as-payment in government infrastructure
title_full Datafying citizens: Third-party trackers and data-as-payment in government infrastructure
title_fullStr Datafying citizens: Third-party trackers and data-as-payment in government infrastructure
title_full_unstemmed Datafying citizens: Third-party trackers and data-as-payment in government infrastructure
title_short Datafying citizens: Third-party trackers and data-as-payment in government infrastructure
title_sort datafying citizens third party trackers and data as payment in government infrastructure
topic datafication
governance
third-party services
trackers
universalism
url https://doi.org/10.2478/nor-2025-0004
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AT brantnercornelia datafyingcitizensthirdpartytrackersanddataaspaymentingovernmentinfrastructure
AT ferrerconillraul datafyingcitizensthirdpartytrackersanddataaspaymentingovernmentinfrastructure
AT karlssonmichael datafyingcitizensthirdpartytrackersanddataaspaymentingovernmentinfrastructure
AT hellesrasmus datafyingcitizensthirdpartytrackersanddataaspaymentingovernmentinfrastructure