Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative
Aims: Effective communication is essential in mental health services, where timely decisions can significantly impact patient outcomes. Studies have shown that delayed responses to clinical communications can compromise patient safety, lead to treatment delays, and increase stress among professional...
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| Format: | Article |
| Language: | English |
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Cambridge University Press
2025-06-01
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| Series: | BJPsych Open |
| Online Access: | https://www.cambridge.org/core/product/identifier/S2056472425104419/type/journal_article |
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| _version_ | 1849417194929127424 |
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| author | Rakesh Sharma |
| author_facet | Rakesh Sharma |
| author_sort | Rakesh Sharma |
| collection | DOAJ |
| description | Aims: Effective communication is essential in mental health services, where timely decisions can significantly impact patient outcomes. Studies have shown that delayed responses to clinical communications can compromise patient safety, lead to treatment delays, and increase stress among professionals. The absence of standardized email response protocols within the North London Mental Health Trust has resulted in varying practices, with some professionals responding promptly while others may neglect emails, particularly those concerning patient care. This project seeks to address this inconsistency and improve the overall communication framework within the Trust. |
| format | Article |
| id | doaj-art-15976b106aec411c92de416654eee900 |
| institution | Kabale University |
| issn | 2056-4724 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Cambridge University Press |
| record_format | Article |
| series | BJPsych Open |
| spelling | doaj-art-15976b106aec411c92de416654eee9002025-08-20T03:32:55ZengCambridge University PressBJPsych Open2056-47242025-06-0111S167S16710.1192/bjo.2025.10441Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement InitiativeRakesh Sharma0CAMHS St Ann’s Hospital, London, United KingdomAims: Effective communication is essential in mental health services, where timely decisions can significantly impact patient outcomes. Studies have shown that delayed responses to clinical communications can compromise patient safety, lead to treatment delays, and increase stress among professionals. The absence of standardized email response protocols within the North London Mental Health Trust has resulted in varying practices, with some professionals responding promptly while others may neglect emails, particularly those concerning patient care. This project seeks to address this inconsistency and improve the overall communication framework within the Trust.https://www.cambridge.org/core/product/identifier/S2056472425104419/type/journal_article |
| spellingShingle | Rakesh Sharma Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative BJPsych Open |
| title | Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative |
| title_full | Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative |
| title_fullStr | Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative |
| title_full_unstemmed | Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative |
| title_short | Enhancing Email Responsiveness in Mental Health Services: A Quality Improvement Initiative |
| title_sort | enhancing email responsiveness in mental health services a quality improvement initiative |
| url | https://www.cambridge.org/core/product/identifier/S2056472425104419/type/journal_article |
| work_keys_str_mv | AT rakeshsharma enhancingemailresponsivenessinmentalhealthservicesaqualityimprovementinitiative |