562 Mapping and navigating translational resources with generative AI

Objectives/Goals: Translational researchers often struggle to navigate a complex constellation of institutional resources spanning the IRB to bioinformatics units. We had two aims 1) Systematically map all institution-wide research support units and 2) leverage this database within a generative AI v...

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Main Authors: Jonathan Gelfond, Meredith Zozus, Martin Goros, Jennifer Potter, Kimberly K. Summers, Susanne Schmidt, Stephanie Rowan, Laura Aubree Shay
Format: Article
Language:English
Published: Cambridge University Press 2025-04-01
Series:Journal of Clinical and Translational Science
Online Access:https://www.cambridge.org/core/product/identifier/S2059866124011336/type/journal_article
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author Jonathan Gelfond
Meredith Zozus
Martin Goros
Jennifer Potter
Kimberly K. Summers
Susanne Schmidt
Stephanie Rowan
Laura Aubree Shay
author_facet Jonathan Gelfond
Meredith Zozus
Martin Goros
Jennifer Potter
Kimberly K. Summers
Susanne Schmidt
Stephanie Rowan
Laura Aubree Shay
author_sort Jonathan Gelfond
collection DOAJ
description Objectives/Goals: Translational researchers often struggle to navigate a complex constellation of institutional resources spanning the IRB to bioinformatics units. We had two aims 1) Systematically map all institution-wide research support units and 2) leverage this database within a generative AI virtual concierge tailored to local investigator queries and needs. Methods/Study Population: This study leveraged mixed methods approach. First, we conducted needs assessments of local study teams to identify barriers to translation, revealing that research resources are often unknown to study teams. Second, we identified all investigators, institutional units, and offices offering such resources that we call research support units (RSUs). RSUs were surveyed, collecting contact information (leadership, website, physical location), services provided, type of research supported, and performance metrics. Third, the resource database was integrated into a large language model (LLM, e.g., ChatGPT4o) using a retrieval augmented generation (RAG) system within an R Shiny application called virtual concierge. Queries and responses are recorded for quality improvement. Results/Anticipated Results: Needs assessment focus groups consisted of clinical and basic science investigators, study team members (e.g., clinical research assistants), core directors, and administrators (n = 26). Six sessions were conducted in Spring 2024. A major resultant theme was difficulty finding RSUs “by trial and error” and lacking a “clear defined pathway” for accessing RSUs. This prompted a survey-based environmental scan to identify institutional research resources. There were 122 diverse RSUs ranging from the IRB, to grant writing, to single cell sequencing. Each research unit offered a median of 6 service types, totaling 410 service types overall. The resultant Virtual Concierge meaningfully responds to investigator resource queries with appropriate contact and access information. Usability testing is underway. Discussion/Significance of Impact: Linking researchers with translational resources requires mutual understanding, timely communication, and coordination across teams. We systematically filled these information gaps between investigators and institutional resources. Our Virtual Concierge AI bot can help researchers navigate resources through the translational process.
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spelling doaj-art-1532a80646d64463b055e36041ca0c3e2025-08-20T03:40:18ZengCambridge University PressJournal of Clinical and Translational Science2059-86612025-04-01916516510.1017/cts.2024.1133562 Mapping and navigating translational resources with generative AIJonathan Gelfond0Meredith Zozus1Martin Goros2Jennifer Potter3Kimberly K. Summers4Susanne Schmidt5Stephanie Rowan6Laura Aubree Shay7UT Health San AntonioUT Health San AntonioUT Health San AntonioUT Health San AntonioUT Health San AntonioUT Health San AntonioUT Health San AntonioUT Health Houston School of Public Health Muayad Hamidi, UT Health San AntonioObjectives/Goals: Translational researchers often struggle to navigate a complex constellation of institutional resources spanning the IRB to bioinformatics units. We had two aims 1) Systematically map all institution-wide research support units and 2) leverage this database within a generative AI virtual concierge tailored to local investigator queries and needs. Methods/Study Population: This study leveraged mixed methods approach. First, we conducted needs assessments of local study teams to identify barriers to translation, revealing that research resources are often unknown to study teams. Second, we identified all investigators, institutional units, and offices offering such resources that we call research support units (RSUs). RSUs were surveyed, collecting contact information (leadership, website, physical location), services provided, type of research supported, and performance metrics. Third, the resource database was integrated into a large language model (LLM, e.g., ChatGPT4o) using a retrieval augmented generation (RAG) system within an R Shiny application called virtual concierge. Queries and responses are recorded for quality improvement. Results/Anticipated Results: Needs assessment focus groups consisted of clinical and basic science investigators, study team members (e.g., clinical research assistants), core directors, and administrators (n = 26). Six sessions were conducted in Spring 2024. A major resultant theme was difficulty finding RSUs “by trial and error” and lacking a “clear defined pathway” for accessing RSUs. This prompted a survey-based environmental scan to identify institutional research resources. There were 122 diverse RSUs ranging from the IRB, to grant writing, to single cell sequencing. Each research unit offered a median of 6 service types, totaling 410 service types overall. The resultant Virtual Concierge meaningfully responds to investigator resource queries with appropriate contact and access information. Usability testing is underway. Discussion/Significance of Impact: Linking researchers with translational resources requires mutual understanding, timely communication, and coordination across teams. We systematically filled these information gaps between investigators and institutional resources. Our Virtual Concierge AI bot can help researchers navigate resources through the translational process.https://www.cambridge.org/core/product/identifier/S2059866124011336/type/journal_article
spellingShingle Jonathan Gelfond
Meredith Zozus
Martin Goros
Jennifer Potter
Kimberly K. Summers
Susanne Schmidt
Stephanie Rowan
Laura Aubree Shay
562 Mapping and navigating translational resources with generative AI
Journal of Clinical and Translational Science
title 562 Mapping and navigating translational resources with generative AI
title_full 562 Mapping and navigating translational resources with generative AI
title_fullStr 562 Mapping and navigating translational resources with generative AI
title_full_unstemmed 562 Mapping and navigating translational resources with generative AI
title_short 562 Mapping and navigating translational resources with generative AI
title_sort 562 mapping and navigating translational resources with generative ai
url https://www.cambridge.org/core/product/identifier/S2059866124011336/type/journal_article
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AT kimberlyksummers 562mappingandnavigatingtranslationalresourceswithgenerativeai
AT susanneschmidt 562mappingandnavigatingtranslationalresourceswithgenerativeai
AT stephanierowan 562mappingandnavigatingtranslationalresourceswithgenerativeai
AT lauraaubreeshay 562mappingandnavigatingtranslationalresourceswithgenerativeai